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  Civil Rights Procedures  
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The Virginia Department of Social Services & Civil Rights

The Virginia Department of Social Services and local Virginia social services offices prohibit discrimination in their programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual's income is derived from any public assistance program.

How To File a Complaint

If you are denied the opportunity to apply for benefits or services by Virginia Department of Social Services or any of Virginia's local social services offices based on a violation of your civil rights, you may file a complaint by contacting any of the following:

Denials of Opportunity to Apply for any Benefits or Services
  • Virginia Department of Social Services
    Civil Rights Program Administrator
    7 N. Eighth Street
    Richmond, Virginia 23219
    Phone:
    Toll Free: (800) 552-3497
    Richmond: (804) 726-7044
    TDD: (800) 828-1120
    E-mail: harold.hobson@dss.virginia.gov

Denials of Opportunity to Apply any Benefits or Services Other than Food Stamps
  • US Department of Health & Human Services
    Office of Civil Rights - Region III
    150 S. Independence Mall West - Suite 372
    Philadelphia, PA 19106-3499
    Phone:
    Toll Free: (800) 368-1019
    Philadelphia: (215) 861-4441
    TDD Toll Free: (800) 537-7697
    TDD Philadelphia: (215) 861-4440
    How to file: http://www.hhs.gov/ocr/howtofile.pdf
    Email: OCRcomplaint@hhs.gov

Denials of Opportunity to Apply for Food Stamps Only


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