Electronic Benefits Transfer (EBT) is a system for issuing Food Stamp benefits using debit card technology. After benefits are added to eligible household accounts, cardholders spend them by swiping their EBT card at the point of sale (POS) and then entering their PIN number. When retailers who do not have POS terminals, they must resort to paper vouchers.

Authorized EBT retailers will display either the Quest logo or a picture of the Virginia EBT Card.

Learn More About EBT

1. General Information (Web page)
   • Background (Web page)
   • Advantages of EBT (Web page)
   • Food Stamps Participation Reports (Web page)
2. Cardholder Information (Web page)
   • About your Card (Web page)
   • Keeping Track of your Balance (Web page)
   • PIN Numbers (Web page)
   • Carryover Balances (Web page)
   • Replacing EBT Cards (Web page)
   • Settling Disputes with Retailers (Web page)
   • Frequently Asked Questions (PDF)(English, Spanish)
3. Retailer Information (Web page)
   • How to Become an Authorized Retailer (Web page)
   • Questions About Equipment (Web page)
   • Settling Disputes with Cardholders (Web page)
4. ACS (EBT card issuance and account maintenance) (Web page)