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Virginia Learning Center

Important Announcements

The Virginia Department of Human Resource Management (DHRM) plans to upgrade the Commonwealth of Virginia Learning Center (COVLC). To implement this upgrade, the COVLC will not be available from April 26 - May 2, 2017. The system will be available on May 3, 2017. Reference the COVLC Upgrade Chart 16.3 for guidance by role on the tasks/functions to complete.


Tips on using the VLC

Helpdesk Support

  1. Contact the VCCC Help Desk at either 1-866-637-8482 or
  2. Identify the ticket is for DSS-COVLC LEARNER SERVICES
  3. Provide the following information:
    • Your agency name
    • Your full name
    • Course number, if the ticket concerns a course
    • Short description of help needed

Reporting Requests