Welcome to the Web Team Technical support wizard. Using the dropdown below, please select the issue that most accurately relates to the issue that you're experiencing. Many of the options reference the URL that displays in the browser address bar. This is typically found next to the back and forward button in the browser. As shown in the image below.
For problems with the CommonHelp application, please call the Enterprise Customer Service Center at 1-855-635-4370.
Issues with the MyChildSupport Application are handled by the DCSE Help Desk. A form on the DSS site is available to assist them in handling these requests. You will be redirected momentarily or if you prefer to not wait please click the link: www.dss.virginia.gov/family/dcse/email2.cgi
A search function powered by Google is available on the VDSS site which can be utilized to find the majority of the content on the VDSS site. To utilize this feature, click on the magnifying glass in the upper right-hand corner of the site; an input bar will appear. Provide text in the field which is relevant to the content you're searching for and then click the go button or hit enter on your keyboard. As seen in the images below.
Issues with the State Jobs Application page are handled by the DHRM support team. They can be reached by sending an email to the following address, firstname.lastname@example.org.