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Individuals who believe that the local agency has taken inappropriate action in the application of a policy or law may have an impartial hearing officer review the case, hear their concerns and make a decision in the matter.
Appeals and Fair Hearings hears the greatest number of appeals in child support
enforcement matters. Benefits and services, which includes food stamps, Temporary
Assistance to Needy Families (TANF), energy assistance, employment services
and day care, is the second largest category. The fewest number of appeals,
but the most complex and time-consuming, are heard in child abuse and neglect.
For more information concerning the appeal of a specific local agency decision, contact your local office.
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