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If you are having difficulty opening some of the files on this site, you may need to download and install the proper software. Free downloads which will allow you to open the files, are listed below:

Extension (file ending) Manufacturer Product needed to view
DOC Microsoft Word (Download Reader)
MOV Apple Quicktime (Download Player)
PDF Adobe PDF Reader (Download Reader)
PPT Microsoft PowerPoint (Download Viewer)
SWF Adobe Flash (Download Player)
XLS Microsoft Excel (Download Reader)