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About Virginia Department of Social Services (VDSS)
VSSS Strategic and Service Area Planning
Strategic Planning Performance Indicators
Performance Indicators Goal 1
Performance Indicators Goal 2
Performance Indicators Goal 3
Performance Indicators Goal 4
Performance Indicators Goal 5
Performance Indicators Goal 6
Performance Indicators Goal 7
  Performance Indicators Goal 3  
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Goal 3: Improve business productivity through effective automation
Objectives
  • 3.1 Optimize business processes to meet the needs of customers

    Performance Indicator

    • 3.1.1 Time from application to the receipt of benefits
    • 3.1.2 Time from development of a case plan to the receipt of services

  • 3.2 Increase efficiency of IT solutions to meet the needs of stakeholders and users

    Performance Indicator

    • 3.2.1 User satisfaction with Information Technology systems
    • 3.2.2 Average process time for worker


For information about VSSS Strategic Planning: Contact Us


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