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About Virginia Department of Social Services (VDSS)
VSSS Strategic and Service Area Planning
Strategic Planning Performance Indicators
Performance Indicators Goal 1
Performance Indicators Goal 2
Performance Indicators Goal 3
Performance Indicators Goal 4
Performance Indicators Goal 5
Performance Indicators Goal 6
Performance Indicators Goal 7
  Performance Indicators Goal 4  
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Goal 4: Deliver high-quality customer-focused services
Objectives
  • 4.1 Improve customer awareness of and satisfaction with products and services offered

    Performance Indicator

    • 4.1.1 Customer awareness of products and services offered by the system
    • 4.1.2 Customer satisfaction with products and services offered by the system
    • 4.1.3 Local Departments of Social Services' satisfaction with products and services offered by the state Department of Social Services


For information about VSSS Strategic Planning: Contact Us


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VDSS • 7 N. Eighth St.• Richmond, VA 23219 • (804) 726-7000 • citizen.services@dss.virginia.gov
Mission and Vision • Strategic and Service Area Planning • Web Policy