VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Adult Care Center of Roanoke Valley
2321 Roanoke Boulevard
Salem, VA 24153
(540) 981-2350

Current Inspector: Jennifer Stokes (540) 589-5216

Inspection Date: Nov. 17, 2025

Complaint Related: No

Areas Reviewed:

22VAC40-61 GENERAL PROVISIONS 22VAC40-61 ADMINISTRATION 22VAC40-61 PERSONNEL 22VAC40-61 SUPERVISION 22VAC40-61 ADMISSION, RETENTION AND DISCHARGE 22VAC40-61 PROGRAMS AND SERVICES 22VAC40-61 BUILDINGS AND GROUND 22VAC40-61 EMERGENCY PREPAREDNESS 22VAC40-90 THE SWORN STATEMENT OR AFFIRMATION 22VAC40-90 THE CRIMINAL HISTORY RECORD REPORT

Comments:

Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/17/2025 08:40 to 11:32 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of participants present at the facility at the beginning of the inspection: 19 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of participant records reviewed: 3 Number of staff records reviewed: 2 Number of interviews conducted with participants: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Medication Storage Cabinet, Breakfast Meal, Morning Activities An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact A Marie Swink, Licensing Inspector at 276-623-6575 or by email at angela.swink@dss.virginia.gov

Violations:

Standard #:	22VAC40-61-300-E-1
Description:	Based on medication storage cabinet audit, participant record review, and staff interview, the facility failed to ensure that when medications are administered to participants at the adult day center all medications shall be in the original container with the prescription label or direction label attached and legible. EVIDENCE: 1. Participant 1 record contained a signed physician?s order, dated 10/21/2025, with documentation for Carboxymethylcellulose NA 0.5% Oph Solution Instill 1 Drop into both eyes 3 Times a day for dry eyes. 2. Licensing Inspectors (LIs) observed in the medication storage cabinet Refresh Tears Carboxymethylcellulose NA 0.5% Oph Solution for Participant 1. The medication did not have a prescription label or direction label on the box or bottle. 3. Interview with Staff 1 confirmed the medication did not have a prescription label or direction label on the box or bottle.
Plan of Correction:	A duplicate copy of the physician order, located in the medication administration record (MAR), was placed in a sealed plastic bag with the Over-the-Counter Medication (OTC). This correction was made immediately and prior to the departure of the Licensed Inspectors. A review of participant OTC medications was completed and corrections made if necessary.