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Riverside Assisted Living at Warwick Forest
860 Denbigh Blvd.
Newport news, VA 23602
(757) 886-2000

Current Inspector: Willie Barnes (757) 439-6815

Inspection Date: May 27, 2020 , May 30, 2020 and June 10, 2020

Complaint Related: Yes

Areas Reviewed:
22VAC40-73 BUILDING AND GROUNDS

Comments:
This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.
A complaint inspection was initiated on 5-27-20 and concluded on 6-11-20. A complaint was received by the department regarding allegations in the areas of staff general qualifications.
The administrator was contacted by telephone to conduct the investigation. The licensing inspector emailed the administrator a list of documentation required to complete the investigation.
The evidence gathered during the investigation supported the allegation of non-compliance with standards or law, and violation was issued. Any violations not related to the complaint but identified during the course of the investigation can be found on the violation notice.

Violations:
Standard #: 22VAC40-73-870-D
Complaint related: Yes
Description: Based on document review and interviews the facility failed to ensure the building was kept free of vermin.

Evidence:
1. During the remote complaint inspection, the allegation of cockroaches in the facility was confirmed during a review of documents provided by staff #1.
2. The inspector's interview with an individual from the pest control agency contracted by the facility confirmed the facility pest issues and specific rooms addressed for service for pest.

Plan of Correction: 1. No pests were present at the time of the survey nor were there outstanding complaints of pests. The pest control company comes biweekly to provide services to the facility. All rooms are being sprayed in regards to the issues noted in the facility.
2. An audit of all rooms in the facility will be conducted by the Facilities Director and/or designee to ensure that all rooms are free and clear of all pest.
3. The Facilities Director and/or designee will continue to oversee the pest control services in the community to ensure that all areas are free of pest.
4. The process will be reviewed by the Facilities Director and or /designee monthly for three months with an audit of all resident rooms. All actions will be QA Committee for continued improvement and analysis.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.

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