Click Here for Additional Resources
Search for an Assisted Living Facility
|Return to Search Results | New Search |

Lillian's Loving Care
3736 Turnpike Road
Portsmouth, VA 23701
(757) 393-9241

Current Inspector: Donesia Peoples (757) 353-0430

Inspection Date: April 19, 2022 and April 21, 2022

Complaint Related: No

Areas Reviewed:
22VAC40-73 GENERAL PROVISIONS
22VAC40-73 ADMINISTRATION AND ADMINISTRATIVE SERVICES
22VAC40-73 PERSONNEL
22VAC40-73 STAFFING AND SUPERVISION
22VAC40-73 ADMISSION, RETENTION, AND DISCHARGE OF RESIDENTS
22VAC40-73 RESIDENT CARE AND RELATED SERVICES
22VAC40-73 RESIDENT ACCOMODATIONS AND RELATED PROVISIONS
22VAC40-73 BUILDING AND GROUNDS
22VAC40-73 EMERGENCY PREPAREDNESS
22VAC40-73 ADDITIONAL REQUIREMENTS FOR FACILITIES THAT CARE FOR ADULTS WITH SERIOUS COGNITIVE IMPAIRMENTS

Comments:
An unannounced mandated renewal inspection was conducted by two Licensing Inspectors on 4/19/22 and 4/21/22. A tour of the facility was conducted and staff and resident files were reviewed.

Information gathered during the inspection determined non-compliances with applicable standards or law, and violations were documented on the violation notice issued to the facility.

Violations:
Standard #: 22VAC40-73-520-I
Description: Based on observations and an interview, the
facility failed to ensure changes and substitutions
were documented on the posted activities
calendar.

Evidence:

1. During the on-site inspection on 4/19/22, the
scheduled activities listed on the posted calendar
were 9:00am-9:30am exercise and 2:20pm-3:30pm
coloring. The licensing inspector did not observe
the scheduled activities occurring and there were
no substitutions documented on the posted
calendar.
2. During the on-site inspection on 4/22/22, the
scheduled activities listed were again, 9:00am-9:30am
exercise and 2:20pm-3:30pm coloring. The licensing
inspector did not observe the scheduled activities
occurring and there were no substitutions
documented on the posted calendar.

Plan of Correction: The facility will ensure to follow scheduled activities and make substitutions on the posted calendar if necessary.

Standard #: 22VAC40-73-580-D
Description: Based on record review, the facility failed to
ensure when the uniformed assessment (UAI)
assessed resident as dependent in
eating/feeding, the individualized service plan
(ISP) shall indicate an approximate amount of
time needed for meals to ensure needs are met.

Evidence:

Resident # 4?s UAI dated 12/1/21 documented the
resident as requiring physical assistance and
being spoon fed. The ISP dated 3/4/22 did not
document an approximate amount of time needed
for meals to ensure the resident?s needs are met.

Plan of Correction: The facility will ensure to indicate in the ISP the amount of time in eating/feeding for any resident assessed on the UAI as dependent in eating/feeding.

Disclaimer:
This information is provided by the Virginia Department of Social Services, which neither endorses any facility nor guarantees that the information is complete. It should not be used as the sole source in evaluating and/or selecting a facility.

Google Translate Logo
×
TTY/TTD

(deaf or hard-of-hearing):

(800) 828-1120, or 711

Top