VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Auburn Hill Senior Living
5800 Harbour Lane
Midlothian, VA 23112
(804) 456-4455

Current Inspector: Coy Stevenson (804) 972-4700

Inspection Date: May 13, 2025

Complaint Related: Yes

Areas Reviewed:

22VAC40-80 COMPLAINT INVESTIGATION

Comments:

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: An on-site inspection was conducted on May 13, 2025, from approximately 10:00 AM ? 10:30 AM. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on regarding allegations in the area(s) of: RESIDENT RIGHTS; RESIDENT ACCOMMODATIONS (free of physical abuse, since the resident physically assaulted her, but it was a on-time incident, no charges pressed, and resident does not recall the incident happening; the resident was not injured The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 1 Observations by licensing inspector: The door handle on the resident?s room was able to be locked via a twisting button style mechanism, which locks the door the outside. The door is automatically unlocked when opened from the inside. This type of locking mechanism allows the resident to lock their door if they wish, or asking staff to lock the door, but allowing them freedom of movement, as they are free to exit their room without being forced to ask for assistance to unlock the door. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Coy Stevenson, Licensing Inspector at (804) 972-4700 or by email at coy.stevenson@dss.virginia.gov.