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Bright Horizons at Rosslyn
1300 Wilson Blvd
Arlington, VA 22209
(703) 524-4688

Current Inspector: Mahrukh Aziz (571) 835-4718

Inspection Date: June 7, 2018

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-80 THE LICENSE.
63.2 Facilities and Programs..

Technical Assistance:
Discussed with center management considering installing safety mechanisms at exit doors.

Comments:
An unannounced monitoring inspection was conducted on 6/7/18 in response to a self reported incident related to a child leaving the facility alone and unsupervised. The date of the incident was 5/30/2018. Staff interviews were conducted. Staff and children records were reviewed. The center's playground supervision and accountability policies and procedures, and daily schedules were also reviewed. Violations related to this incident have been cited and are listed in the Violation Notice. For any questions regarding this inspection, please contact me at mahrukh.aziz@dss.virginia.gov.

Violations:
Standard #: 22VAC40-185-40-E
Description: Based on record review and staff interviews, the center did not follow it's own policies and procedures and did not ensure that the center's activities were maintained in compliance with the standards. Evidence: 1. The center's Playground Supervision Policy states "Because the gate areas are high traffic areas, a teacher should position him/herself at this area throughout the time the children are outdoors". On 5/29/18, between 5:30-5:45pm neither Staff # 1 nor Staff # 2 were positioned by the gate area. Staff # 1 stated that she was by the slide tending to an injured child and Staff # 2 was in the corner across from the slide. 2. The Playground Supervision Policy further states that "When a staff member is outdoors with children, she/he is to be aware of the children and the surroundings at all times". Between 5:30pm and 5:45pm, neither staff # 1 nor Staff # 2 were aware of the whereabouts of Child # 1. It was between this time that Child # 1 exited the playground.

Plan of Correction: On May 30, 2018, the Center?s Assistant Director informed her Regional Manager that a child was able to run through the Center from the Center?s playground through the Center?s front door where he was retrieved by the Assistant Director and returned to his class. In response, the Center notified our state licensing authority and CPS within the time frames for such reporting and placed both teachers on administrative leave in order to conduct a full investigation. CPS declined to review the matter. The Center also told the child?s family about the occurrence and the parents expressed appreciation at our steps taken in response. The child remains enrolled. The Center has developed a comprehensive plan to ensure such a lapse does not occur again. The Center?s Field Director met individually with all Center staff and reviewed the Center?s playground supervision expectations, including zoning, and transition tracking procedure and this retraining was completed by July 12, 2018. Center leadership is also conducting regular observations of these procedures each day with oversight from the Regional Manager during her Center visits. The Regional Manager is also working with the Center?s facilities team to evaluate childproof solutions for playground and lobby doors that meet Arlington County requirements and we will inform our Licensor promptly when we have finalized a plan for these doors. In the meantime, there is always a staff member zoned by the Center doors and playground exits to ensure children are closely monitored. Finally, the Center is evaluating a more expansive communication system for Center staff to use while they are on the playground to provide additional oversight of playground activities. We are confident these measures will help the Center meet the expectations of both the Department of Social Services and Bright Horizons overall.

Standard #: 22VAC40-185-340-A
Description: Based on staff interviews, records review and observation, staff did not always ensure care, protection and guidance of children in care. Evidence: 1. At approximately 5:45pm, Child # 1 (age 4 years) ran out of the playground, out through the facility's front door, and left through the main building's double doors at the side exit. After running out the exit doors the child made it to the curb of the street, alone and unsupervised. 3. Staff # 3 stated that she was by the front desk and office speaking to another staff, and a parent was leaving the facility with her child in a stroller. Staff # 3 stated that the parent at the door informed her that a child ran out of the building at which point Staff # 3 ran out to get Child # 1. 4. Staff # 3 stated that when she got to Child # 1, he was standing at the curb of a two way street with a speed limit of 25 miles per hour, pointing across the street saying "mommy, mommy". Staff # 3 stated that she yelled for him, and ran towards him. Child # 1 turned and took Staff # 3's hand so she could bring him back to the center. Staff # 3 stated that once she returned to the center, she saw Staff # 1 looking for Child # 1. Staff # 3 stated that Staff # 1 informed her that she had been looking for Child # 1 for about 2 minutes.

Plan of Correction: On May 30, 2018, the Center?s Assistant Director informed her Regional Manager that a child was able to run through the Center from the Center?s playground through the Center?s front door where he was retrieved by the Assistant Director and returned to his class. In response, the Center notified our state licensing authority and CPS within the time frames for such reporting and placed both teachers on administrative leave in order to conduct a full investigation. CPS declined to review the matter. The Center also told the child?s family about the occurrence and the parents expressed appreciation at our steps taken in response. The child remains enrolled. The Center has developed a comprehensive plan to ensure such a lapse does not occur again. The Center?s Field Director met individually with all Center staff and reviewed the Center?s playground supervision expectations, including zoning, and transition tracking procedure and this retraining was completed by July 12, 2018. Center leadership is also conducting regular observations of these procedures each day with oversight from the Regional Manager during her Center visits. The Regional Manager is also working with the Center?s facilities team to evaluate childproof solutions for playground and lobby doors that meet Arlington County requirements and we will inform our Licensor promptly when we have finalized a plan for these doors. In the meantime, there is always a staff member zoned by the Center doors and playground exits to ensure children are closely monitored. Finally, the Center is evaluating a more expansive communication system for Center staff to use while they are on the playground to provide additional oversight of playground activities. We are confident these measures will help the Center meet the expectations of both the Department of Social Services and Bright Horizons overall.

Standard #: 22VAC40-185-340-F
Description: Based on staff interviews and records review, children under 10 years of age were not always within actual sight and sound supervision of staff. Evidence: 1. On 5/29/18, Staff # 1 and Staff # 2 took children from the K-prep and Preschool 2 classrooms to the playground. Between 5:30pm - 5:45pm there were 14 children under the direct care of Staff # 1 and # 2. At approximately 5:45pm, Child # 1 (4 years old) ran out of the playground, through the facility, exited the center's front door, then out the main building in which the center is located. After running out the exit doors the child made it to the curb of the street, alone and unsupervised. 2. Staff # 1 stated verbally and in a written statement that between 5:30-5:45pm, she was by the slide tending to an injured child. Staff # 1 stated that based on her positioning on the playground she could not see the door to the playground. Staff # 1 stated that Staff # 2 was positioned in the corner area of the playground across from the slide. 3. Staff # 1 stated that while she was tending to the injured child she had seen Child # 1 and spoke to him as well. Staff # 1 stated that she told Child # 1 that "it was time to go inside as it was going to rain". 4. Staff # 1 stated that when she had finished tending to the injured child, she began to cross reference the tracking sheet. That is when she noticed that Child # 1 was not on the playground. 5. Staff # 1 stated that when she asked Staff # 2 about Child # 1, Staff # 2 stated that she thought Child # 1 got picked up by his parents. At that point, Staff # 1 stated that she ran inside the building to look for Child # 1 and ran into Staff # 3 who had Child # 1 with her. 6. Staff # 3 stated verbally and in a statement that around 5:45pm, she was standing by the front desk and office speaking to another staff member. At the same time a parent was leaving the facility. Staff # 3 stated that the parent at the door informed her that a child ran out of the building at which point Staff # 3 ran out to get Child # 1. 7. Child # 1 was unsupervised from the time the child left the playground until Staff # 3 reached him on the curb.

Plan of Correction: On May 30, 2018, the Center?s Assistant Director informed her Regional Manager that a child was able to run through the Center from the Center?s playground through the Center?s front door where he was retrieved by the Assistant Director and returned to his class. In response, the Center notified our state licensing authority and CPS within the time frames for such reporting and placed both teachers on administrative leave in order to conduct a full investigation. CPS declined to review the matter. The Center also told the child?s family about the occurrence and the parents expressed appreciation at our steps taken in response. The child remains enrolled. The Center has developed a comprehensive plan to ensure such a lapse does not occur again. The Center?s Field Director met individually with all Center staff and reviewed the Center?s playground supervision expectations, including zoning, and transition tracking procedure and this retraining was completed by July 12, 2018. Center leadership is also conducting regular observations of these procedures each day with oversight from the Regional Manager during her Center visits. The Regional Manager is also working with the Center?s facilities team to evaluate childproof solutions for playground and lobby doors that meet Arlington County requirements and we will inform our Licensor promptly when we have finalized a plan for these doors. In the meantime, there is always a staff member zoned by the Center doors and playground exits to ensure children are closely monitored. Finally, the Center is evaluating a more expansive communication system for Center staff to use while they are on the playground to provide additional oversight of playground activities. We are confident these measures will help the Center meet the expectations of both the Department of Social Services and Bright Horizons overall.

Disclaimer:
A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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