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New Generation Daycare and Learning Center
603 Lincoln Street
Norfolk, VA 23510
(757) 623-3143

Current Inspector: Rene Old (757) 404-1784

Inspection Date: Dec. 27, 2018

Complaint Related: Yes

Areas Reviewed:

An unannounced complaint investigation was conducted on 12/27/2018 in response to a complaint regarding nutrition, supervision, diapering and behavior guidance. Based on the information gathered which included staff interviews, record review and classroom observation the concern regarding nutrition is found to valid. The allegations in the ares of supervision, diapering and behavior guidance are found to be not valid. The violation was reviewed with the program director at the conclusion of the inspection and is listed on the violation notice.

Standard #: 22VAC40-185-40-E
Complaint related: Yes
Description: Based on record review and interview, the center failed to ensure that the operational responsibilities of the licensee shall ensure that the center's services are maintained in compliance with the center's own policies and procedures that are required by these standards. Evidence: The facility failed to follow their written food policy as demonstrated by the following incident: 1. The written center food policy, which is posted on the parent board, indicates that breakfast will be served from 7:00am - 8:00am. 2, On 11/29/2018 three children, who arrived at 7:45am, were not served breakfast as the prepared breakfast of oatmeal , peaches and milk was gone according to staff present. 3. Administrative staff confirmed that the three children were not served breakfast upon arrival at 7:45am because the prepared oatmeal was gone.

Plan of Correction: On the day in question, we had plenty of food in our pantry, however we ran low during meal service and a staff member told the parent that we didn't have enough. All staff have been retrained regarding meal service. On Saturday, December 22nd we had a staff meeting/training that covered meal time guidelines which included providing breakfast as well as providing enough for seconds during the entire meal time allotment.

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.


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