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Heavenly Playhouse Childcare Center
10613 Patterson Avenue
Henrico, VA 23238
(804) 912-1698

Current Inspector: Ali Metzger (804) 662-9092

Inspection Date: Jan. 3, 2019

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.

Technical Assistance:
None

Comments:
The licensing inspector conducted an unannounced complaint inspection in response to a complaint that was received by the licensing department on November 11, 2018 regarding allegations of diapering and injury records. The inspection was completed on January 3, 2019. Interviews with staff were completed, observations were made in the center, and documentation was reviewed. The preponderance of the evidence gathered during the investigation does not support the allegation; therefore, the complaint is determined to be not valid. Though not a part of the original complaint, there was a violation found during the inspection unrelated to the allegations. See the violation notice for more details. If you have any questions about this inspection, please contact the licensing inspector at (804) 662-9092.

Violations:
Standard #: 22VAC40-185-350-C
Complaint related: No
Description: Based on information obtained during the inspection, the center did not ensure staff to children ratio requirements applicable to the youngest child in the group were followed when children were regularly in mixed age groups. Evidence: 1. The licensing inspector observed a staff to child ratio of 9:2 in the infant and toddler room. The licensing inspector conducted staff interviews and reviewed child records to determine that one of the children in the group was under 16 months old. Child #2's date of birth is 11/19/17. The ratio should have been 4:1. 2. Staff interviewed reported that on 11/26/18, the ratio in the infant and toddler group was approximately 1:11 for approximately four hours.

Plan of Correction: Administration will ensure that ratios are met in each group of children at all times.

Disclaimer:
A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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