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New Direction Childcare & Learning Center, LLC
140 East Belt Boulevard
Richmond, VA 23224
(804) 231-7030

Current Inspector: Kelly Adriazola (804) 662-9760

Inspection Date: April 18, 2019 and May 8, 2019

Complaint Related: Yes

Areas Reviewed:

Technical Assistance:

The licensing inspector conducted an unannounced complaint inspection in response to a complaint that was received by the licensing department on April 16, 2019. The joint inspection with local child protective service workers and law enforcement was initiated on April 18, 2019 and completed on May 8, 2019. On May 8, 2019 the inspector was on site from 2:30pm to 3:00pm. Interviews with staff were completed, observations were made in the center, and documentation was reviewed. The preponderance of the evidence gathered during the investigation determined that the complaint was not relevant to the center, therefore the complaint is determined to be not valid. Though not a part of the original complaint, there were violations found during the inspection. See the violation notice for more details. If you have any questions about this inspection, please contact the licensing inspector at (804) 662-9760.

Standard #: 22VAC40-185-540-C
Complaint related: No
Description: Based on observation on 05/18/2019, the center did not ensure that the required first aid kits contained the minimum items. EVIDENCE: The first aid kit on the vehicle used to transport the children did not contain more than one triangle bandage.

Plan of Correction: Not available online. Contact Inspector for more information.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.