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KinderCare Learning Center 301030 A, Franklin Farm Campus
13228 Franklin Farms Road
Herndon, VA 20171
(703) 860-2800

Current Inspector: Stacy Doyle (571) 835-0386

Inspection Date: Oct. 21, 2019

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-80 SANCTIONS.

Comments:
An unannounced non-mandated monitoring inspection was started on 10/21/2019 and completed on 10/31/19, in response to a self-reported incident which occurred on 10/15/19 regarding Staffing and Supervision, and Care and Protection of a child. This inspection was conducted in collaboration with a local agency. Violations associated with the self reported incident, in addition to other violations of the Standards are recorded on the Violation Notice. Should you have any questions regarding this inspection, please contact Georganne Buccine (georganne.buccine@dss.virginia.gov)

Violations:
Standard #: 22VAC40-185-40-E
Description: Based on review of documentation and staff interviews, the center's activities, services, and facilities are not being maintained in compliance with the center's own policies and procedures that are required by the Standards of the Department.
Evidence:
Staff stated they were not conducting name to face attendance at each thresh-hold or completing a Child Supervision Record (CSR) as required by Center Policies. Review of the Child Supervision Record for 10/15/19 in Preschool B stated Child#1 was present with Staff#1 and Staff#2 at 4:12pm. Child#1 was found alone and unsupervised in Preschool A at approximately 4:44pm. Staff stated they believed the child was unsupervised for approximately 32 minutes.

Plan of Correction: All staff will be retrained on Child Supervision Records and KCE policies on supervision and transitions.
- Management will have acknowledgment forms signed and placed in staff files for licensing and District leader to view during visits.
- Management will complete 2 signatures daily on the back of CSRs along with times completed to ensure that accuracy of attendance is being recorded.
- Management will complete observation of large group transitions and coach staff on any corrections needed.
- Regional Program quality adviser will visit within 90 days to ensure that all pieces are being completed.
- Administrative actions will be taken if any staff continue to not follow our supervision standards

Standard #: 22VAC40-185-210-A
Description: Based on record review and interview with staff, staff being utilized as Program Leaders did not have required qualifications.
Evidence:
Staff#2 stated she is used a Program Leader 2-3 days per week in the afternoon, from 2:30pm- 6:30pm. Staff#2's staff file contained only a High School diploma, which does not meet Program Leader qualifications.

Plan of Correction: New Director and support partners will audit training files of all employees and ensure that within 60 days all Lead teachers have the appropriate amount of training to qualify as lead teacher.
District leader and new director will review staffing schedules to make sure that lead teachers are in each classroom and are covering the correct amount of time within classrooms.
- After 90 days District leader will review any new starts to ensure that we are having the correct amount of training hours

Standard #: 22VAC40-185-240-A
Description: Based on record review and interview with staff, staff did not receive training on the center's policies and procedures that relate to the staff member's responsibilities by the end of their first day.
Evidence:
1. Staff#1 (start date 8/13/18) and Staff#2 (start date June 2019) stated they were not trained on the center's procedures for identifying where attending children are at all times. Specifically, conducting name to face attendance at each thresh-hold or how to complete a Child Supervision Record (CSR) as required by Center Policies.
2. Staff#1 did not have documentation of completing Center Orientation training by the end of their first day.

Plan of Correction: Ensure all staff are trained on name to face attendance and proper use of CSR.
Ensure all future staff have received this training before the end of the first day.

Standard #: 22VAC40-185-280-B
Description: Based on observation, hazardous items such as cleaning materials, were not being kept in a locked place using a safe locking method that prevents access by children.
Evidence:
Spray bottles containing bleach and water and other cleaning agents were stored unlocked on an open shelf in the Preschool A bathroom.

Plan of Correction: Staff will be retrained on clean concepts and safety procedures with hazardous chemicals
- Director will due morning and afternoon walk throughs to check cabinets and locks in each classroom
- Record of conversations will be completed with staff that do not follow our policies on keeping hazardous chemicals out of reach of children

Standard #: 22VAC40-185-340-A
Description: Based on review of documentation and interviews with Staff, staff are not always ensuring the care, protection, and guidance of children they are supervising.
Evidence:
On 10/15/19, staff did not ensure the care, protection and guidance of a 2 yr old child when they were found alone in Preschool A for approximately 32 minutes. Staff#1 and Staff#2 stated they were out on the playground with 19 children. Staff stated they lined the children up against the wall to go inside. Staff#1 and Staff#2 stated they walked the children through Preschool A, into the hall, and into Preschool B. Staff#1 and Staff#2 stated they did not do a name to face attendance after crossing each thresh-hold. Staff#1 stated they asked Staff#2 to count the children in the room and that Staff#2 stated there were 19 children. Staff#1 stated they wrote 19 children down on the Child Supervision Record at 4:12. Review of documentation supports this statement as the CRS for Preschool B on 10/15/19 states there were 19 children checked in by Staff#1 at 4:12pm. Staff#3 stated Child#1 was found alone and unsupervised in Preschool A at approximately 4:44pm.

Plan of Correction: Staff and management will be retrained on our Positive Guidance policies and complete PBS training
Management will complete observations in classroom to ensure that teachers understand how to complete transitions.
Management will continue to train on Positive Guidance policies for the next 3 months during staff meetings to keep a larger focus.

Standard #: 22VAC40-185-340-D
Description: Based on staff interviews and staff record review, each grouping of children did not have at least one staff member who meets the qualifications of a program leader.
Evidence:
Staff#2 stated she is used a Program Leader 2-3 days per week in the afternoon, from 2:30pm- 6:30 pm. Staff#2's staff file contained only a High School diploma, which does not meet Program Leader qualifications.

Plan of Correction: New Director and support partners will audit training files of all employees and ensure that within 60 days all Lead teachers have the appropriate amount of training to qualify as lead teacher
District leader and new director will review staffing schedules to make sure that lead teachers are in each classroom and are covering the correct amount of time within classrooms.
- After 90 days District leader will review any new starts to ensure that we are having the correct amount of training hours

Standard #: 22VAC40-185-340-F
Description: Based on staff interviews, children under 10 years of age were not always within actual sight and sound supervision of staff.
Evidence:
On 10/15/19 at approximately 4:44pm, Child#1 ( 2 yrs 11 m) was found alone and unsupervised in Preschool A. Staff stated they believed the child was unsupervised for approximately 32 minutes.

Plan of Correction: Teachers and Center management will review the licensing standards regarding supervision within sight and sound
- Additional resources will be given to staff to help with ?active playground supervision?, Transitions, and interactive CSR activities.
- Management will continue to have conversations with staff around the importance of compliance and supervision safety.
- All new staff coming in will observe supervision and transition activities in classrooms prior to being in ratio

Standard #: 22VAC40-185-350-F
Description: Based on documentation and staff interviews, the center repeatedly disrupted a child's schedule and attachment to his staff members and group by reassign the child.
Evidence:
Staff stated that in order to meet staffing needs and ratios, children were removed from their assigned rooms and placed in others on a regular basis. Documentation of Child Supervision Record for 10/15/19 showed 4 children from Preschool B were re-assigned to another classroom to maintain a staff to child ratio of 1:10.

Plan of Correction: Children will stay with designated classrooms unless a transition plan has been completed or it is the first/last hour of operation
- Director will work with families and teachers to make the right choice in transitioning children based on the developmental needs of the individual child.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.

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