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New Generation Daycare and Learning Center
603 Lincoln Street
Norfolk, VA 23510
(757) 623-3143

Current Inspector: Rene Old (757) 404-1784

Inspection Date: Aug. 10, 2017

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.
22VAC40-80 THE LICENSE.
22VAC40-80 SANCTIONS.
63.2 Child Abuse and Neglect
22VAC40-191 Background Checks (22VAC40-191)

Comments:
An unannounced complaint inspection was conducted on 08/10/2017 regarding an allegation of supervision and care and protection of children. Based on the information gathered the complaint is found to be valid. Violations were found in the following areas of CDC standards: Staffing & Supervision, Programs, Special Care Provisions and Emergencies and Special Services. Additional violations were found in the area of staff background checks and the terms of the current license. The violations are listed on the violation notice and were reviewed with administrative staff at the exit interview.

Violations:
Standard #: 22VAC40-185-340-A
Complaint related: Yes
Description: Based on a review of center video, the center failed to ensure that when staff are supervising children, they shall always ensure their care and protection. Evidence: A review of center video, for the toddler/two-year old class, on 07/31/2017 revealed the following: 1. Child #1 was observed pushing a toddler chair across the classroom beginning at 8:44am. At 8:51 am, as child #1 attempted to slide the chair onto the area rug, the chair caught on the edge of the rug. This caused the chair to topple over. Child #1 fell on top of the chair and ended up on top of the underside of the chair. The leg of the chair is between child #1's legs -specifically between her genital area. 2. The child does not move for approximately several seconds. The child untangles herself from the chair and then picks the chair up. Child #1 resumes pushing the chair around the room. 3. At no time does the staff in the room intervene or check to see if child #1 is all right.

Plan of Correction: The Director stated: We will be having a full day Professional Development day on Monday, October 9, 2017 for all staff to include training of supervision, lesson plan implementation, and sanitary and hygiene practices. All staff attended this training on 10/9/17.

Standard #: 22VAC40-185-360-A
Complaint related: Yes
Description: Based on a review of center video, the center failed to ensure that the daily activities shall be age and stage appropriate. Evidence: A review of center video, for the toddler/two-year old classroom, shows the following on the morning of 07/31/2017: 1. From 8:44am until 8:57 am no activities were provided for the children in the toddler/two-year old classroom. During this time children were observed sliding chairs across the floor, picking up the chairs and placing them up in the air and running around the room while sliding the chairs. 2. During this time the staff in the room were cleaning the table after the conclusion of breakfast. 3. At 8:54 am a volunteer came into the room and stacked the chairs. After the volunteer left the room, the children pulled the chairs back down and resumed sliding the chairs around the room. a. The staff in the room did not offer any activity to the children until approximately 9:00am when a second staff arrived and implemented story time with the children.

Plan of Correction: The Director stated: We will be having a full day Professional Development day on Monday, October 9, 2017 for all staff to include training of supervision, lesson plan implementation, and sanitary and hygiene practices. All staff attended this training on 10/9/17.

Standard #: 22VAC40-185-500-A
Complaint related: Yes
Description: Based on a review of video, the center failed to ensure that children's hands are washed with soap and running water or disposable wipes before and after eating meals or snacks. *Additionally, the center failed to ensure that children's hands shall be washed with soap and running water after toileting. *Finally, the center failed to ensure that staff shall wash their hands with soap and running water before and after a diaper change before feeding or helping a child with feeding. Evidence: The center failed to adhere to required hand washing procedures, in the toddler/two's class, on 07/31/2017 as demonstrated by the following: 1. Video footage shows a child's diaper being changed at 9:44am. After completing the diaper change the child is put down to resume play. The child's hands are not washed with soap and water as required. 2. Video footage shows staff #1 change three children's diapers which concludes at 9:44am. Staff #1 does not wash her hands between any of the three diaper changes. 3. Morning snack is concluded at 10:15am. Immediately following snack the children resume playing. None of the children wash their hands as required. 4. Video footage shows lunch being served at 12:05pm. None of the children's hands are washed before eating lunch. Additionally, staff do not wash their hands prior to serving lunch.

Plan of Correction: The Director stated: We will be having a full day Professional Development day on Monday, October 9, 2017 for all staff to include training of supervision, lesson plan implementation, and sanitary and hygiene practices. All staff attended this training on 10/9/17.

Standard #: 22VAC40-185-560-K
Complaint related: Yes
Description: Based on review of video, the center failed to ensure that tables shall be sanitized before and after each use for feeding. Evidence: The center failed to follow required sanitizing procedures, in the toddler/two-year old class, on 07/31/2017 as demonstrated by the following: 1. At the conclusion of morning snack staff #1 sprayed the table with a sanitizing agent. However, she immediately wiped the table with a paper towel. a. Tables are required to air dry after application of the sanitizing agent. 2. Lunch was served at 12:03pm. Staff did not sanitize the table prior to lunch nor did staff sanitize the table after lunch concluded.

Plan of Correction: The Director stated: We will be having a full day Professional Development day on Monday, October 9, 2017 for all staff to include training of supervision, lesson plan implementation, and sanitary and hygiene practices. All staff attended this training on 10/9/17.

Standard #: 22VAC40-191-40-D-1-B
Complaint related: Yes
Description: Based on record review and interview, the center failed to ensure that any employee of a licensed facility who is involved in the day-to-day operations or who is alone with, in control of, or supervision one or more children shall have a criminal history record check before 30 days of employment at the facility ends. Evidence: 1. There was no criminal history record check on file for staff #2. a. Staff #2 has an employment date of 04/10/2017 and was observed working in the center during the inspection. 2. Administrative staff verified that a criminal history record check was not on file for staff #2.

Plan of Correction: The staff member's background check was misplaced and sent out again on 8/2/17. The results came back on 8/15/17.

Standard #: 22VAC40-80-120-E-6
Complaint related: No
Description: Based on observation, the center failed to ensure that a copy of any special order issued by the department shall be posted in a prominent place at each public entrance of the licensed premises to advise consumers of serious or persistent violations. Evidence: 1. When the inspector arrived at 10:00am the special order dated July 10, 2017 was not posted. 2. The program director and owner of the center confirmed that the special order was not posted.

Plan of Correction: The Special Order was posted during the inspection.

Disclaimer:
A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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