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KinderCare Learning Center #301094
9749 Main Street
Fairfax, VA 22031
(703) 273-3155

Current Inspector: Karen Dickens (571) 423-6978

Inspection Date: May 16, 2018

Complaint Related: No

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.
22VAC40-80 THE LICENSE.
63.2 Child Abuse and Neglect
63.2 Facilities and Programs..
22VAC40-191 Background Checks (22VAC40-191)

Comments:
An unannounced investigation was conducted jointly with another local agency in response to a self reported incident related to children left alone and unsupervised on the center's van. The date of the incident was reported to be 05/10/2018. Interviews were conducted with staff and children. Staff and children's records were reviewed. The center's transportation and attendance guidelines policies and procedures were also reviewed. The information gathered during this investigation supports the allegations. Violations have been cited related to this incident, and are listed in the Violation Notice. If you have any questions regarding this investigation, you may contact me at mahrukh.aziz@dss.virginia.gov or 571-835-4718.

Violations:
Standard #: 22VAC40-185-140-A
Description: Based on record review and staff interview, the center did not ensure that each child had a physical examination by a physician before a child's attendance or within one month of child's attendance. Evidence: 1. Child # 1's enrollment date was 1/8/16. 2. The results of a physical exam were not on file as they had not been obtained by the center. 3. Staff # 2 confirmed that the parents had not provided the center with the results of a physical exam for Child # 1.

Plan of Correction: The child #1 physical exam was received at 05/22/2108

Standard #: 22VAC40-185-40-E
Description: Based on staff and children's interviews and records review, the licensee did not ensure that staff followed the center's own policies and procedures. Evidence: 1. On 5/10/18 Staff # 1 was the assigned driver for the 14 passenger van ("bus"). Her responsibility was to drop off the children to their respective schools. 2. The center's policy on Supervision of Children states, "Enrolled children must be supervised at all times. This means that Staff Members must never leave a child or children unattended for even a moment." It further states, "Children must not be left alone or unsupervised in classrooms, hallways, offices, lobbies, bathrooms, playgrounds, or vehicles". On 5/10/18, at approximately 9:05am and on the way to school, Staff # 1 stopped at a fast food restaurant with Child # 1(age 5 years) , Child # 2 (age 8 years) and Child # 3 (age 9 years) on the bus. Staff # 1 left the children on the bus and went inside the fast food restaurant to buy drinks for them. Staff #1 stated that she was gone from the bus for approximately 3-5 minutes. 3. The center's Vehicle Attendance Guidelines state that "Upon arrival to school(s), the driver will verify that all children have exited the bus by making a second mark by each child's name". It further states that "Upon returning to the center, a staff member will verify that all children exited the bus by making a second mark by each child's name". After dropping the children off at their respective schools on 5/10/18, staff # 1 returned to the center. Staff # 1 did not make a second mark by each child's name on the BCSR, as required by the Vehicle Attendance Guidelines. 4. The center's Vehicle Attendance Guidelines state that "A member of the management will again verify this process has been followed and sign the bus roster noting the time of arrival". It further states that "The member of management signing the bus roster is as responsible as the staff member for ensuring all of the children are accounted for". The BCSR dated 5/10/18 was not reviewed and signed by the center management for the morning drop off after Staff # 1 had returned to the center.

Plan of Correction: 1. Current employee has been terminated for not following our policies and procedures during transportation of children 2. Each staff member will review and will be retrained on the supervision and attendance taking policies and sign a statement of understanding that will be placed in employees personnel file for review. [see: Supervision and Attendance Sign Off] 3. Center Management has been retrained on their responsibilities of follow up and verification of attendance during transportation of children 4. To ensure that staff members account for the children during bus routines, the following procedures have been put in place and being followed by teachers and center staff:- (a) District management shall perform random unannounced supervision checks during Pick up and Drop off times at least twice and initial on the Child Supervision Record (b) Staff will continue to perform visual name-of-face attendance with management before leaving the building and when returning. (c) Teachers will use the Child Supervision Record (CSR) to account for children and have a center manager sign off after every transition. (d) A member of management when possible will ride along to ensure that all policies are being followed during and back from dropping off children to designated schools. (e) Teachers have been retrained that children will always be in sight and sound at all times especially during entering and exiting the buses. This will ensure that procedures for name to face, sight and sound, when children are dropped off at their designated schools or when they are brought back to our centers are being properly implemented.

Standard #: 22VAC40-185-340-A
Description: Based on staff and children's interviews, staff supervising children did not always ensure their care, protection and guidance. Evidence: 1. On 5/10/18, Staff # 1 was assigned the responsibility to drop off school age children to their respective schools in the morning. 2. Staff # 1 stated that at approximately 9:05am she stopped at a fast food restaurant to buy the drinks for child # 1(age 5 years), Child # 2 (age 8 years) and Child # 3 (9 years). 3. Staff # 1 stated that she parked the bus in front of the entrance of the restaurant, locked the vehicle and went inside the restaurant, leaving child # 1, 2 and 3 alone in the bus. Staff # 1 stated that she was gone for approximately 3-5 minutes. 4. Staff # 2 stated that no other center staff was on the bus with Staff # 1 during the bus run to drop off the children to their schools. 5. Child # 2 and Child # 3 confirmed that Staff # 1 had left them alone on the bus when Staff # 1 went into the restaurant to buy drinks. 6. Child # 2 stated that it was warm in the bus and she was sweating. Child # 2 stated the windows were not open. The outside temperature on 5/10/18 for the area was recorded at 72/64 (high/low) degrees on a weather reporting web site.

Plan of Correction: 1. All Staff will be retrained on the policies and procedures that pertain to making sure all children are kept within sight and sound at all times: (a) Vehicle Operating Guide; (b) TR-Policies/ Quality Foundations-Transportation; (c) VDSS Child Day Centers Licensing Standards 2. During our Required Summer Training, All staff will be informed of the use of a Heat Index Chart: (a) Allowing them to know the allotted amount of time children can be outside during certain temperatures and humidity levels

Standard #: 22VAC40-185-340-F
Description: Based on staff and children's interviews, children under the age of 10 years were not within actual sight and sound supervision of staff. Evidence: 1. Staff # 1 stated that at approximately 9:05am on 5/10/18 she stopped at a fast food restaurant to buy drinks for child # 1 (age 5 years), child # 2 (age 8 years) and child # 3 (age 9 years). 2. Staff # 1 stated that she parked the bus in front of the entrance of the restaurant, locked the vehicle and went inside the restaurant, leaving child # 1, 2 and 3 alone in the bus. Staff # 1 stated that she was gone for approximately 3-5 minutes. 3. During this time, child # 2 and 3 stated they were alone and hiding in the bus. Child # 2 and 3 stated they were hiding behind seats and on the floor in the aisle between the seats. 4. Child # 2 stated that Staff # 1 was gone for approximately 5 minutes. Child # 3 stated that Staff # 1 was gone for at least 5 minutes or maybe a little over 5 minutes.

Plan of Correction: 1. All Staff will be retrained on the policies and procedures that pertain to making sure all children are kept within sight and sound at all times: (a) Vehicle Operating Guide; (b) TR-Policies/ Quality Foundations-Transportation; (c) VDSS Child Day Centers Licensing Standards 2. During our Required Summer Training, All staff will be informed of the use of a Heat Index Chart: (a) Allowing them to know the allotted amount of time children can be outside during certain temperatures and humidity levels

Standard #: 22VAC40-185-400-B
Description: Based on staff and children's interviews, behavioral guidance was not constructive in nature, age and stage appropriate, and was not intended to redirect children to appropriate behavior and resolve conflicts. Evidence: 1. On 5/10/18, Child # 1 (5 years), Child # 2 (8 years) and Child # 3 (9 years) stated that they asked Staff # 1 to buy them a frosted lemonade from a fast food restaurant that was on the way to school. Child # 3 stated that Staff # 1 stopped at the restaurant and asked the children to "not get out or she would get in trouble". 2. Child # 2 stated that Staff # 1 asked them to hide so no one would see them and also asked them to "hide in places where they could fit, so they would not get caught or stolen". 3. Child # 2 stated that when Staff # 1 returned to the bus, she told them they could "stop hiding and get up". Child # 2 also stated that Staff # 1 asked them to keep this a secret. 4. Child # 3 stated that when Staff # 1 returned to the bus and gave them their drinks, she told them "do not tell anyone, it will be our little secret". 5. Staff # 1 stated that the children suggested "hiding behind the seat" until she returned from the restaurant. Staff # 1 stated that when she returned she found the children sitting behind the seats. 6. Staff # 1 stated that she asked the children to not tell their friends.

Plan of Correction: 1. Our policies on Positive Child Guidance and supervision will be reviewed with staff members and staff will be given a copy of the policy and forms we use to start recording ongoing behaviors a. ABC Chart; b. Progressive Guidance Plan 3. Center management will be conducting unannounced classroom observations providing feedback to teachers. Observations will be scheduled during transitions and other stressful times of the day, when children arrive, during toileting, preparing and settling children for naps, before and after meals, on buses, and during play times. Copies of observations will be available for inspection in the center administrative office. a. These observations will be used to help coach the teachers on proper classroom management techniques. b. These observations will be used to help identify any children that could use additional resources.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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