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Children of America Glen Allen, LLC
2501 Old Brick Road
Glen allen, VA 23060
(804) 360-0248

Current Inspector: Susan Ellington-Sconiers (804) 588-2368

Inspection Date: July 20, 2018

Complaint Related: No

Areas Reviewed:
22VAC40-191 Background Checks (22VAC40-191)

Technical Assistance:

The licensing inspector completed an inspection in response to a self-reported concern regarding child accountability. The Department was notified of the incident on 07/19/2018. On 07/20/2018, the licensing inspector was on site from approximately 12:53pm to 2:20pm. Interviews were completed, observations were made in the center, and documentation was reviewed. The preponderance of the evidence gathered during the investigation supports areas of noncompliance with the licensing standards related to the supervision of children. There was also an additional non-related violation found during the inspection. See the violation notice for more details. Please complete the 'plan of correction' and 'date to be corrected' for each violation cited on the violation notice and return it to me within 5 business days from the date of receipt. Please specify how the deficient practice will be or has been corrected. Your plan of correction should contain: 1) steps to correct the noncompliance with the standards, 2) measures to prevent the noncompliance from occurring again, and 3) person(s) responsible for implementing each step and/or monitoring any preventative measure(s). If you have any questions about this inspection, please contact the licensing inspector, Florence Martus, at (804) 662-9772.

Standard #: 22VAC40-185-40-E
Description: Based on review of policies and procedures, interviews, and documentation review, the center did not maintain compliance with their own policies and procedures required by standards. EVIDENCE: 1) The "Classroom Attendance Sheets and Movement Log" center policy states the following: "Children must be supervised at all times in accordance with the state staff-to-child requirements." 2) In a written statement, Staff #3 stated that on 07/18/18, she "...found [Child #1] standing alone by the door in her swimsuit holding her towel." 3) During interview, Staff #1 and Staff #2 stated that Staff #3 brought Child #1 (2 years of age) outside while the rest of their class was already playing on the playground. The child had been left behind in the classroom unsupervised when the remainder of the class went outside.

Plan of Correction: Staff and managers involved have been retrained on Children of America (COA) movement log policies. In the future, new staff will be trained on movement log policies during orientation training and again during on-the-job training conducted by a member of management or a campus coach.

Standard #: 22VAC40-185-340-F
Description: Based on interviews and documentation review, the center did not ensure that children under 10 years of age are always within actual sight and sound supervision of staff. EVIDENCE: 1) During interview on 07/20/18, Staff #1 and Staff #2 stated that on 07/18/18, they lost child accountability while moving from their classroom to the playground, leaving 2 year old Child #1 behind alone and unsupervised. The staff indicated that they counted having 13 children when arriving to the playground, and though they thought that they had previously had 14 children, neither staff went to check the classroom. 2) Staff #3 stated she found Child #1 standing alone in the hallway while the rest of the class was playing outside. It is estimated that the child was out of sight and sound supervision of staff for two minutes.

Plan of Correction: Staff involved have been retrained using on-the-job techniques by a member of management . Training included the verification of number of children on roll sheet, conducting counts at every threshold, and conducting a visual sweep of areas before allowing doors to be closed. Future staff will receive on-the-job training covering the areas outlined above.

Standard #: 22VAC40-191-60-C-2
Description: Based on a review of documentation, the center did not discontinue employment of one employee when the central registry findings for one of three staff were not obtained within 30 days of employment. EVIDENCE: The record of Staff #2 (Hired on 06/04/18) did not contain the results of the central registry finding within 30 days of employment. Staff #2 was still employed on the date of inspection on 07/20/18.

Plan of Correction: DSS was called to check status of pending employees. A calendar system will be used to track the number of days since a new hire was on boarded. On the 30th day, DSS will be called to check the status of the request.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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