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Western Branch KinderCare
5700 Trucker Street
Portsmouth, VA 23703
(757) 484-1965

Current Inspector: Heather Harrell (757) 334-4329

Inspection Date: March 1, 2019

Complaint Related: No

Areas Reviewed:

While conducting an unannounced on-site complaint inspection on 3/1/19 regarding a child being injured at the center, a violation was noted in the subsidy regulations. Please see attached violation notice.

Standard #: 22VAC40-665-550-2
Description: Based on interview, the vendor failed to inform the department's representative as soon as practicable, but not more than two business days, of any injury to a child while under the vendor's supervision when a referral is made for treatment from a medical professional. Evidence: 1. On 2/26/19, a child was injured at the center and taken for outside medical treatment. The vendor failed to inform the department of the injury within the required time frame. 2. The center director confirmed that the department was not notified that a child was injured at the center and taken for outside medical treatment.

Plan of Correction: Going forward, the vendor will ensure that all serious injuries requiring outside medical treatment are reported to the department within the required time frame.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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