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Heaven Sent Child Care, LLC
4897 Finlay Street
Richmond, VA 23231
(804) 562-0634

Current Inspector: Tara Barton (804) 381-8487

Inspection Date: June 27, 2019

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 STAFFING AND SUPERVISION.

Comments:
An unannounced complaint investigation was conducted on June 27, 2019 for a complaint received by the Division on June 27, 2019. Based on observation and staff interview, the allegation made by the complainant regarding ratios in the infant room was determined to be valid. Please call me if you have any questions at 804-662-9766 or email tara.barton@dss.virginia.gov.

Violations:
Standard #: 22VAC40-185-350-E-1
Complaint related: No
Description: Based on observation and staff interview, the facility failed to maintain the ratio of one staff for every 4 children, ages birth through 16 months. Evidence: On 6/27/2019, at approximately 3:00 p.m., there were two staff alone (Staff A and Staff B) with 11 children ages 4 months to 16 months in the infant room. From 11:00 a.m. to 12:00 p.m., Staff A was alone with 9 children ages 4 months to 16 months. From 12:30 p.m. to 1:30 p.m., Staff B was alone with 9 children ages 4 months to 16 months.

Plan of Correction: Staff member C did not go on the field trip until 11:30 a.m. and ratios were low. Staff was only out of ratio during nap time due to Staff D being out sick. Will avoid infant teachers from assisting on field trips so there is sufficient coverage in event of a call out. There are four staffed teachers for the morning shift and two for evening.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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