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Highland Children's House
61 Highland Center Drive
Monterey, VA 24465
(540) 468-1100

Current Inspector: Diann S. Reed (540) 280-0742

Inspection Date: Aug. 8, 2019

Complaint Related: No

Areas Reviewed:
22VAC40-191 Background Checks (22VAC40-191)
63.2(17) License & Registration Procedures
63.2 Facilities & Programs.

Technical Assistance:
A supplemental page was provided. As we discussed, your program will be using three classrooms plus the multi-purpose room for the care of children. You will also be using the grassy space for non-mobile infants and the playground for rest of the children. At this time no transportation will be provided by the center. Medications will be administered, as needed. The center will administer over-the-counter skin products. Food will be provided by the center.

Thank you for your time and assistance during the announced initial licensing inspection conducted today, August 8, 2018. The on-site inspection was from 10:00 a.m. to 3:15 p.m. The facility and the outdoor play areas were toured on this date. Measurements were taken for four classrooms and the play areas were measured. At the time of the inspection, no children were in care. The records for two staff members were reviewed. Policies and procedures were reviewed for compliance, along with applicable licensing standards. Some items observed, reviewed, and discussed during the visit included: classroom set-up and arrangement, classroom equipment, first-aid kit, emergency supplies, toys and equipment, supplies, napping equipment and linen care, cribs, emergency preparedness policy and procedures, the play yard, required posted information, and warm water temperature. Compliance could not be determined for all of the standards. The exceptions to compliance were noted on the violation notice and the risk ratings assigned to the violations were noted on the supplemental page. A recommendation will be made for the issuance of a Conditional Child Day Center license with a capacity of 44 children and an age range of infants through twelve years. Please contact your licensing inspector, Diann Reed, if you have questions concerning this inspection, the licensing standards and/or if I may be of assistance to you (540) 280-0742.

Standard #: 22VAC40-185-240-D-5
Description: Based on review of two staff records and confirmation from the director, no staff member had obtained instruction in performing daily health observations of children. Evidence: 1. There was no documentation that either of the two staff members had current daily health observation training. 2. The director confirmed that her training had expired and the other staff member did not have the training.

Plan of Correction: The staff members will obtain daily health observation training before the center opens and the director will ensure that at least one staff member with the training will be present during all operating hours.

Standard #: 22VAC40-185-540-C
Description: Based on review of two first aid kits and discussion with the director, the first aid kits did not contain all of the required items. Evidence: 1. There were no triangular bandages in either of the first aid kits. 2. The director confirmed that she had forgotten to get the required two triangular bandages for the first aid kit.

Plan of Correction: The director will obtain the triangular bandages as soon as possible.

Standard #: 22VAC40-185-550-B
Description: Based on review of the center's emergency preparedness plan and verification from the director, the emergency preparedness plan did not contain all of the required components. Evidence: 1. The following required items were missing from the emergency preparedness plan: 24-hour contact information for the center's emergency officer and emergency back-up officer, notification of local authorities, staff training requirements, drill frequency, and when the plan would be reviewed and updated. 2. The director verified these components were not present in the plan.

Plan of Correction: The director will add all required items to the emergency preparedness plan and e-mail it to the licensing inspector.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.