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Bright Horizons at Boone Boulevard
1919 Gallows Road, Suite P100
Suite P100
Vienna, VA 22182
(703) 288-3850

Current Inspector: Sarah Marbert (703) 479-4678

Inspection Date: July 16, 2019

Complaint Related: Yes

Areas Reviewed:

A complaint investigation was begun on July 16, 2019 in response to our office receiving information regarding a lack of supervision.
During the investigation, staff interviews were conducted, records and documents were reviewed. Based on the preponderance of evidence, the complaint is valid. Please see the Violation notice for non-compliances. If you have any questions regarding this inspection, please contact me at 703-479-4678 or at

Standard #: 22VAC40-185-40-E
Complaint related: Yes
Description: Based on staff interviews and a review of records, staff did not follow the center's own policies and procedures.
1. The center's "Transition Tracking Policy", states that teachers are required to use the We Care Transition Tracking Sheet to account for children in their care to conduct a Name to Face Roll Call whenever a transition through a door or gate occurs followed by a head count.
2. On March 22, 2019 at approximately 5:30pm, Staff 1 took the classroom children from the 2's -3 room to the 2's- 2 room. Staff 1 stated she did not sign the children into the classroom, as she needed a bathroom break. No Name to Face Roll Call or a head count was conducted. Staff 1 did not sign into or out of the room.
3. Child A (3 years old) was left alone an unsupervised in a closed classroom for approximately 5 minutes until the child was found by their parent and another center staff member.

Plan of Correction: Follow plan submitted on 7/2/19

Standard #: 22VAC40-185-340-F
Complaint related: Yes
Description: Based on multiple staff interviews, a child under the age of 10 years was not kept within actual sight and sound supervision of staff.
At approximately 5:40pm on March 22, 2019 Child A (3 years old) was found alone in the Preschool-3 classroom by a staff member and the child's parent. When the parent went to pick up their child from the 2's-2 room, staff discovered they did not have the child in the room and call went out over the intercom for help. Staff searched with the parent and found the child in the closed PS3 playing with toys on the carpet. The 2's groups was checked into the 2's-2 room at 5:35pm.

Plan of Correction: Follow plan submitted on 7/2/2019


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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