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Country Day Care
2312 Dickens Road
Richmond, VA 23230
(804) 282-8502

Current Inspector: Jennifer Moore (540) 430-0384

Inspection Date: Sept. 25, 2019

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PHYSICAL PLANT.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.
22VAC40-80 THE LICENSE.
22VAC40-191 Background Checks (22VAC40-191)
32.1 Report by person other than physician
63.2 Child Abuse & Neglect
63.2(17) License & Registration Procedures
63.2 Facilities & Programs.

Technical Assistance:
The licensing inspector and administration discussed age appropriate and constructive behavioral guidance. As listed in 22VAC40-185-400, behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.

Comments:
The licensing inspector conducted an unannounced complaint inspection on September 25, 2019 in response to a complaint received by our department on August 29, 2019. The inspector was on site from 8:30 AM to 10:50 AM. The allegations of the complaint were regarding staff-to-child ratios, behavioral guidance, and daily activities. Classroom observations were made, interviews were conducted, and records were reviewed. The preponderance of the evidence gathered during the investigation supports one of the allegations and the complaint is determined valid. See the violation notice for more detail. If you have any questions, please contact the licensing inspector at 804-662-9092.

Violations:
Standard #: 22VAC40-185-350-E-3
Complaint related: Yes
Description: Based on observation, the center did not maintain a ratio of one staff member for every eight children for two-year-old children. Evidence: The licensing inspector observed the following staff-to-child ratios in the two year old class during the inspection: 1. 1:9 at 8:30 AM 2. 1:11 at 8:40 AM 3. 2:17 at 9:25 AM. The ratio for the two-year-old classroom should have been 1:8.

Plan of Correction: Administration states ratio was not maintained during the inspection due to staff being absent unexpectedly. Administration is in the process of hiring additional staff. Staffing schedules will be adjusted to ensure ratios are met.

Standard #: 22VAC40-185-570-A
Complaint related: No
Description: Based on observation, the center did not ensure that safety straps are fastened securely when a child is placed in an infant seat or high chair. Evidence: The licensing inspector observed four children seated at the feeding table in the infant classroom without safety straps fastened.

Plan of Correction: Corrected on site.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.

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