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Highland Children's House
61 Highland Center Drive
Monterey, VA 24465
(540) 468-1100

Current Inspector: Beth Orebaugh (540) 847-9173

Inspection Date: Oct. 31, 2019

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 PROGRAMS.

Technical Assistance:
A supplemental page was provided.

Comments:
Thank you for your time and assistance with the unannounced complaint inspection conducted on October 31, 2019. The inspection was held from 11:40 a.m. to 12:30 p.m. At the time of arrival there were five children in the care of two staff members. There were 16 children enrolled in the program. The inspection was in response to a complaint that was received in the Valley Licensing Office on October 21, 2019 and was regarding the Programs section of the licensing standards. The preponderance of the evidence gathered during the investigation did not support the allegation and the complaint disposition was, therefore, "not valid." There were no violations of the licensing standards cited. Four staff members were interviewed and four staff records were reviewed.

If you have any questions, I may be contacted at (540) 280-0742.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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