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Creative Critters, Inc. - West Point Elementary
1060 Thompson Avenue
West point, VA 23181
(804) 843-2366

Current Inspector: Heather Dapper (804) 662-7014

Inspection Date: Nov. 7, 2019

Complaint Related: No

Areas Reviewed:
22VAC40-191 Background Checks (22VAC40-191)

An unannounced focused inspection was completed on November 7, 2019 from approximately 3:00 p.m. to 4:30 p.m. to review compliance of specific standards. Twenty-four children were in care and three staff were on premises during the inspection. Staff and children were observed in the indoor space, engaged in activities to include arrival and departure from the program, completing homework, and having snack. Interviews and interactions were conducted and five children?s records and two staff records were reviewed. Medications are not given and transportation is not provided. The administrator was available for the inspection and present at the exit interview at which time inspection findings were reviewed and an Acknowledgement of Inspection form was signed and left with the licensee. See the violation notice on the Department?s public web site for violations of the Standards.

Standard #: 22VAC40-185-60-A
Description: Based on a review of children?s records, the licensee failed to maintain all the elements of a child?s record for four of five children.
Evidence: 1. Child #1 and Child # 5's records lacked information pertaining to any chronic physical problems and pertinent developmental information. Child #2 and Child #3's records contained only one of two required two emergency contacts. 2. Administrator #1 acknowledged this information was not documented in these children's records.

Plan of Correction: The children''s parents will be contacted by after school staff to obtain an additional emergency contact and the owner will add the missing children's record elements to the electronic app so there is a place to capture this information at registration if it is pertinent.

Standard #: 22VAC40-185-500-A
Description: Based on observation and interview, the licensee failed to ensure that children's hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks.
Evidence: 1. The children were observed arriving to the program after school. After being signed in many of the children began to eat their snack. The children were not observed washing their hands prior or using disposable wipes. 2. In an interview with Administrator #1, she reported that there is not currently a process in place for this as the children wash their hands at school right before arriving to the after school program.

Plan of Correction: The owner will come up with a hand washing process before and after snack.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.