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Creative Critters Learning Center III
6540 Emmaus Church Road
Suite 103
Providence forge, VA 23140
(804) 557-2688

Current Inspector: Tiffany Harris (757) 403-3045

Inspection Date: Nov. 18, 2019

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-185 SPECIAL SERVICES.
22VAC40-191 Background Checks (22VAC40-191)
63.2 Facilities & Programs.

Comments:
The local agency representative and licensing inspector conducted an unannounced complaint inspection in response to a complaint that was received by the licensing department on November 13, 2019 regarding allegations of program. The inspection was initiated on 11/18/2019 and completed on 11/22/19. On 11/18/19, the inspector was on site between 9:33 am to 10:40 am. Interviews with staff were completed, observations were made in the center, and documentation was reviewed. The preponderance of the evidence gathered during the investigation does not support the allegation; therefore, the complaint is determined to be not valid. Though not a part of the original complaint, there were violations cited during the inspection regarding administration. See the violation notice for more details. If you have any questions about this inspection, please contact the licensing inspector at (757) 403-3045.

Violations:
Standard #: 22VAC40-185-130-A
Complaint related: No
Description: Based on review of children's record and interview with staff, the center did not ensure to obtain documentation of immunization for each child.

Evidence: In Child#1's record (start date: 10/21/19) there was no documentation of immunization record found. Interview with staff confirmed a immunization record for child was not available for review during the inspection.

Plan of Correction: All immunizations will be obtained prior to start date.

Standard #: 22VAC40-185-60-A
Complaint related: No
Description: Based on review of children's record and interview with staff, the center did not ensure to maintain all of the following information for each child's record.

Evidence: In Child#1's record (start date:10/21/19) the name, address, and number for one of the designated person to call in an emergency if a parent cannot be reached was missing.

Plan of Correction: All children will have records and required information prior to enrollement start date.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.

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