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KinderCare Learning Center 301030 B, Franklin Farm Campus
13220 Franklin Farm Road
Herndon, VA 20171
(703) 476-0400

Current Inspector: Stacy Doyle (571) 835-0386

Inspection Date: March 10, 2020

Complaint Related: No

Areas Reviewed:

Technical Assistance:
Discussed behavioral guidance and mandated reporting requirements.

The Licensing Inspector conducted an investigation in response to a self reported incident that was received by the licensing office on 3/05/2020 of a staff member rough handling an infant on 2/11/2020. Interviews were conducted with staff, a video recording was reviewed and staff and child records were reviewed. It was determined that a staff member roughly handled an infant in care. The information gathered during this investigation supports the allegations; violations were discussed with the center director. If you have any questions you may contact me at or 571-835-0386.

Standard #: 22VAC40-185-410-1
Description: Based on interviews, review of written statements and observation of video recording, a staff member used a forbidden action of rough handling an infant in care.
1. On 2/11/2020 in the afternoon, Child #1 (9 months old) was sitting in the crib. Staff #1 reached in the crib and took away something Child #1 had in their hand. Staff #1 then used her right hand to grab Child #1's left arm, picked Child #1 up off the crib by their left arm and flipped the child over head down. Child #1 began to cry.

2. Staff #1 stated she ?grabbed Child #1, one of the kids by his arm with one hand and flipped him, so he would lay down.? She stated, ?he was sitting down and kinda bops up and down and I didn?t want him to do that because it was time for him to go to sleep.? Staff #1 stated she watched the video previously and stated ?I feel like I was rough.?

3. Staff #2 stated that Staff #1 picked Child #1 up with one hand and pushed Child #1's head hard into the crib. Staff #2 stated that Staff #1 did the same thing to Child #2 and Child #3 on the same day. Staff #2 stated Staff #1 grabbed the child?s hand, pushed their heads down, to get them to go to sleep. Staff #2 stated she thinks the baby could have gotten hurt the way Staff #1 was handling the baby.

4. On 3/11/2020, Staff #2 emailed the inspector a statement about the incident observed on 2/11/2020 in which she wrote that ?I told her you can put him down he doesn't want to sleep. She ignore me and she keep doing what she doing." Staff #2 also wrote, "She grab his hand and put him down hardly and push his head down and she said {Child #1) you have to sleep.?; and ?cause he?s small I am sure it?t hurt.?

Plan of Correction: Staff #1 was terminated as a result of her actions. Staff #2 was terminated for failure to report as mandated reporter within a timely manner.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.