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Heavenly Hands Early Learning Center
2800 Hill Street
Lynchburg, VA 24501
(434) 386-8082

Current Inspector: Kelly Campbell (540) 309-2494

Inspection Date: Feb. 25, 2020

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL SERVICES.
22VAC40-191 Background Checks (22VAC40-191)

Comments:
An unannounced complaint inspection was conducted on 2/25/2020 and 3/15/2020 in response to a complaint received in the Licensing Office. Interviewed staff relating to the allegation of staff to child ratio, supervision and nutrition. The preponderance of the evidence gathered during the investigation supports the allegation, so the complaint is determined to be "valid" .

Violations:
Standard #: 22VAC40-185-130-A
Complaint related: No
Description: Based on review of five children's records, the center failed to ensure that all immunizations were obtained prior to starting the program.

Evidence:
1. Child # 5 was enrolled on 11/25/2019 and on the day of the inspection did not have immunizations.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-185-140-A
Complaint related: No
Description: Based on review of six children's records, the center failed to ensure that all children enrolled after 30 days had a physical examination.

Evidence:

1. Children # 2, 4 and 5 did not have a physical exam on the day of the inspection. Child # 2 started on 7/16/2019, child # 4 started the program on 9/1/2018 and child # 5 started the program 11/25/2019.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-185-160-A
Complaint related: No
Description: REPEAT VIOLATION

Based on the review of two staff's records, the center failed to ensure that all staff had a TB screening with in the 21 days of hire.

Evidence
1. Staff # 1 was hired on 9/24/2019 and on the day of the inspection there was no documentation of a TB test or sceening.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-185-40-E
Complaint related: No
Description: Based on observation and review of the terms of the license, the center failed to ensure that all terms of the license were followed.

Evidence:

1. The building's CO states that children 2 1/2 years of age or younger may only be kept in rooms at the level of exit discharge with a door leading directly to the exterior of the building.
2. Observed in the side classroom was child # 1 that just turned 2 years of age in a grouping of eight children with one staff. This classroom did not have direct access to the outside.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-185-60-A
Complaint related: No
Description: Based on review of five children's records, the center failed to ensure that all records were complete.

Evidence:
1. Child # 1 was missing chronic physical problems, allergies and physician's contact number.
2. Child # 5 did not have a complete address for one of the two emergency contacts.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-185-70-A
Complaint related: No
Description: Based on review of three staff's records, the center failed to ensure that all required information was documented in the each staff's record.

Evidence:
1. Staff # 2 was missing the name of the persons making contact with one of the two required references. Staff only had one complete reference.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-185-350-E-2
Complaint related: Yes
Description: Based on observation, the center failed to ensure that the staff-to-children ratio requirements for children 16 months to 2 years.

Evidence:
1. On 2/25/2020 there were six children observed downstairs with staff # 3. The youngest child was 17 months old. The required ratio is five children to one staff members.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-185-440-L
Complaint related: No
Description: Based on observation of the infant room, the center failed to ensure that children under the age of 2 years did not use a pillow.

Evidence:

1. Child # 7 was sleeping in a crib with a bobby pillow under his head.

Plan of Correction: .

Standard #: 22VAC40-185-560-F
Complaint related: No
Description: Based on observation, the center failed to ensue that all standards were met when food is provided.

Evidence:
1. There was not a weekly menu posted of the meals provided.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 22VAC40-191-60-C-2
Complaint related: No
Description: REPEAT VIOLATION

Based on review of three staff's records, the center failed to ensure that all CPS checks were received within the 30 days of hire.

Evidence:
1.Staff # 3 was hired on 10/25/2019, Staff #1 was hired on 9/24/2019 and staff # 2 was hired on 1/6/2020. There was no documentation that a CPS check was returned within the 30 days of hire. There was no documentation that contact was made within the 30 days with the Office of Background Information to check the status of the backgrounds.

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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