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Primrose School at Cahoon Commons
660 Grassfield Parkway
Chesapeake, VA 23322
(757) 842-6589

Current Inspector: Rene Old (757) 404-1784

Inspection Date: July 13, 2020 and July 17, 2020

Complaint Related: No

Areas Reviewed:
22VAC40-191 Background Checks (22VAC40-191)
63.2(17) License & Registration Procedures

This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.

A monitoring inspection was conducted on 07/17/2020 in response to a self-reported incident of inadequate supervision that occurred on 07/13/2020.

The inspector reviewed records for two staff, one child and written policies for supervision and playground safety. Five staff were additionally interviewed.

The information gathered determined non-compliance in the area of supervision of children and the violation is listed on the violation notice.

This violation was reviewed with the administrator at the exit interview.

Standard #: 22VAC40-185-340-F
Description: Based on staff interview, the center failed to ensure that children under 10 years of age always shall be within actual sight and sound supervision of staff.

The following incident, which occurred on 07/13/2020, was self-reported by the facility administrator:

1. Staff 1 and staff 2 reported that child 1, age 20 months, was observed alone, without adult supervision, in the toddler classroom at approximately 10:45 am.
a. Staff 1 stated, "I walked by the classroom and saw her in there alone standing by the door."
2. Staff 2 stated that as she entered the toddler classroom, the playground exit door was closing and child 1 was standing by the table beside this door. There were no staff in the classroom with child 1.
a. Staff 2 stated that she opened the door and walked child 1 outside where the rest of the class was with staff 3 and staff 4.
b. Staff 3 and staff 4 were responsible for the supervision of child 1.
3. Staff 3 stated she had opened the door to the classroom in order to connect the I-Pad to the Wi Fi
a. Staff 3 reported she had counted all of the children and all 9 were accounted for however, she was not able to get the I-Pad to connect to the Wi Fi in order to document the required name to face count.
b. Staff 3 indicated she noted that child 1 was not on the playground when she was midway through the I-Pad name to face count of children.
c. Staff 3 stated that when she went to open the classroom door, staff 2 was opening the door at the same time and had child 1 with her.
d. Staff 3 stated, "I have no idea how she got in the classroom" and estimates that child 1 was inside of the classroom for approximately 5 - 10 seconds.
4. Staff 4 confirmed that they were having connectivity problems with the I-Pad therefore, the classroom door was opened in an attempt to connect to the Wi Fi.
a. Staff 4 additionally verified that child 1 was returned to the playground by staff 2 who had found her in the classroom.

Plan of Correction: Staff 3 & 4 were re-trained by our company Education Coach on company polices - Staff Supervision of
Children and Playground Policies & Procedures.

Staff 3 received a Written Counseling documenting the incident and discussing the proper procedures.

Wifi Extender was moved in the building near the room in question to correct connectivity issues.

Teachers were provided hard copies of an Attendance Sheet to use as a back-up if the Wifi is down. This sheet is kept in Sling Bag that's taken out during outside time.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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