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KinderKidz Learning Center LLC- Hampton
2 Kyle Street
Hampton, VA 23666
(757) 902-1903

Current Inspector: Michele Patchett (757) 439-6816

Inspection Date: March 16, 2021

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.

Technical Assistance:
Discussed notification policy for contact parent through the parent engagement app.

Comments:
This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.

A complaint inspection was initiated on 03/16/2021 and concluded on 04/02/2021. A complaint was received by the department regarding allegations in the areas of Staffing and Supervision and Special Care Provision & Emergencies . The director was contacted by telephone to conduct the investigation. The inspector emailed the director a list of documentation required to complete the investigation.

The evidence gathered during the investigation supported the allegation of non-compliance with Staffing and Supervision and violation was issued. Any violations identified during the course of the investigation can be found on the violation notice.

Violations:
Standard #: 22VAC40-185-340-A
Complaint related: Yes
Description: Based on interview, documentation and video footage, the center did not ensure care, protection and guidance.
Evidence:
1-The center's video footage of March 10, 2021 showed child #1 , child #2 and child #3 observed running in the classroom pushing and hitting each other. Child #1 was pushed by child #2 into the sink and was observed holding his head walking away from the sink. The exchange between the children lasted for approximately 26 seconds. Video footage shows Staff #1 came over after child #1 was injured. Staff #2 provided first aid to child#1. Child#1 had a cut on his right eye brow that required medical treatment and three stitches.

2-A serious injury was documented on March 10, 2021 at 3:09 for child #1. Notification was sent to parent at 3:25pm through the parent engagement app. Parent arrived at approximately 4:15pm she was not aware of the parent engagement notification of child #1 `s injury. The center director confirmed the notification had only been sent though the parent engagement app and that she did not try to call the parent or notify additional emergency contacts.

Plan of Correction: 1- Staff went over with the children on rules about no throwing objects, no climbing on furniture or toys, no running in room, no means no and stop means stop, no saying unfriendly words or names, and keeping your hands and feet to your self. Staff spoke to children about consequences to not following instructions. The staff will be walking around the room during activity times for preventive measures.

2-The center will continue to contact the parent and/or emergency contact until confirmation. The center will notify through engagement app, text, phone call to parent or emergency contact and email until a person confirms the notification was received.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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