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Caterpillar Clubhouse #3
186 Dillard Road
Madison heights, VA 24572
(434) 929-2444

Current Inspector: Kelly Campbell (540) 309-2494

Inspection Date: April 15, 2021 , April 20, 2021 and April 21, 2021

Complaint Related: Yes

Areas Reviewed:

This inspection was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.

A complaint inspection was initiated on April 15,2021 and concluded on May 4, 2021 . A complaint was received by the department regarding allegations in the areas of supervision, injury reporting, and COVID protocols. The director was contacted by telephone to conduct the investigation. The inspector emailed the director a list of documentation required to complete the investigation.

The evidence gathered during the investigation supported the allegation of non-compliance with standards or law and violations were issued. Any violations related to the complaint identified during the course of the investigation can be found on the violation notice.

Standard #: 22VAC40-185-550-L
Complaint related: Yes
Description: Based on interviews and review of documentation, the center failed to ensure that the center staff notified the parent by the end of the day of any known minor injuries.

1. Interviews revealed that a child notified a staff person of an injury during the after school program on 4/13/2021. The parent was not notified on 4/13/2021 of the injury to the child.

Plan of Correction: The director has reminded all staff of the requirement to notify the parent of any known injuries the same day that the injury occurred.

Standard #: 22VAC40-185-550-M
Complaint related: Yes
Description: Based on review of documentation and interviews with staff, the center failed to ensure that a complete written record of children's serious and minor injuries were made the day of the occurrence.

1. An injury report was completed on 4/14/2021 for an injury that happened to a seven year old child on 4/13/2021. The report included several inconsistencies with the circumstances surrounding the injury. The following was documented inaccurately on the injury report: the date of the injury was documented as 4/14/2021 when the injury occurred on 4/13/2021; the information for treatment given stated the injury was cleaned, but upon interviews there was no first aid treatment given; pictures of the injury and interviews revealed three round abrasion marks on the child's lower back, but the injury report documented the injury type as a bruise to the child's lower back; interviews revealed that the injury was discussed with the parent the morning after the incident, but documentation on the injury report states that there was discussion with the parent about the injury on 4/15/2021.

Plan of Correction: The director has reviewed the requirements for documenting an injury or potential of an injury with all staff.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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