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Creative Childcare Center
10817 Tidewater Trail
Fredericksburg, VA 22408
(540) 371-8770

Current Inspector: Laura Brindle (540) 905-2062

Inspection Date: March 9, 2021

Complaint Related: Yes

Areas Reviewed:
22VAC40-185 ADMINISTRATION.
22VAC40-185 STAFF QUALIFICATIONS AND TRAINING.
22VAC40-185 STAFFING AND SUPERVISION.
22VAC40-185 PROGRAMS.
22VAC40-185 SPECIAL CARE PROVISIONS AND EMERGENCIES.
22VAC40-191 Background Checks (22VAC40-191)
63.2(17) License & Registration Procedures

Technical Assistance:
Consultation was provided to the Director regarding sight and sound supervision of children at all times.

Comments:
This investigation was conducted by licensing staff using an alternate remote protocol, necessary due to a state of emergency health pandemic declared by the Governor of Virginia.

A complaint investigation was conducted on 3/9/21 in response to allegations received by the department in the areas of: supervision of children, not following COVID-19 requirements, and behavior guidance. Interviews were conducted and documentation and staff records were reviewed. The evidence gathered during the investigation supported the allegations of behavior guidance and not following COVID-19 guidance and requirements and violations were cited. There was not sufficient evidence to support the allegation regarding supervision of children.

Please complete the "Plan of Correction" and "Date to Be Corrected" sections of the violation notice and return to me by 5:00pm on Friday, April 9, 2021.

If you have questions regarding this investigation you may contact the Licensing Inspector, Laura Brindle, at laura.brindle@dss.virginia.gov or 540-905-2062.

Violations:
Standard #: 22VAC40-185-340-A
Complaint related: Yes
Description: Based on interviews and review of a cellphone video recording, the center did not ensure the care, protection, and guidance of children in care.

Evidence: Interviews revealed that the center failed to follow the VDSS and CDC health and safety guidelines as well as the Governor's Executive Order mask mandate established due to the COVID-19 pandemic to help reduce potential exposure to COVID-19.

1. Interviews revealed that the children in multiple classrooms are combined from open until additional teachers arrive in the morning and again when staff leave in the evening until the center closes. The guidance states: Keep the same small group of children together throughout the day; do not combine groups (e.g., at opening and closing).

2. Interviews revealed that children over 5-years-old are not required by the center to wear masks throughout the day when not eating, as required by the Governor's mask mandate. A cellphone video recording from 2/26/21 also shows 2 children, aged 7- and 9-years-old, not wearing masks while in care.

Plan of Correction: We combine in the AM and PM since it's the family of seven that are here from opening to closing and are related. They are after all combined at home.

Children were encouraged to wear masks, it's difficult for them to wear them all day long with ears and noses getting sore. We have talked to the children again about having to wear the masks and their importance. We are also providing masks when they forget them and the children are doing a good job of remembering to wear their masks.

Standard #: 22VAC40-185-400-B
Complaint related: Yes
Description: Based on review of cellphone video recording, the center did not ensure that behavioral guidance was constructive in nature and intended to redirect children to appropriate behavior and resolve conflicts.

Evidence: On 2/26/21 Child 1, a 9-year-old, and Child 2, a 7-year-old, began to have a disagreement in the classroom. Child 1 began to chase Child 2 and both children ran around the classroom. The teacher in the classroom began recording the incident on their cellphone. The cellphone video lasts for approximately 42 seconds and for the first 22 seconds of the video the teacher does not speak to the children, or try to intervene in any way. After Child 1 caught Child 2, Child 1 began to punch the back and head of Child 2 and kick Child 2. Child 2 became visibly upset and began to cry. The teacher then told the children to stop. Child 2 then began hitting and kicking Child 1 and then Child 1 began to hit and kick Child 2 again. During the approximately 42-second-long video the teacher asked each child to stop one time.

Plan of Correction: We strongly disagree since the children were redirected and asked to stop but would not listen to staff. They have hit and kicked staff and become violent, throwing chairs at them and windows. We gave the parent a total of 4 videos and in most of them the teacher continuously asked the children to stop. In spite of our hard work and patience to help children, we were disappointed to hear that our efforts were not appreciated. We worked with these children as much as we could and tried many times to make it work, but unfortunately, it didn?t work out. Group childcare is not always the right fit for every child.

Moving forward we will ensure that we follow our behavior plan that parents sign upon enrollment so that if a child exhibits behaviors that are not appropriate for group care we can take the necessary steps to keep children and staff safe.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. Eligible child care facilities must be fully licensed, licensed exempt and a VDSS subsidy vendor, or a voluntary registered day home and a VDSS subsidy vendor. Only programs enrolled in Virginia Quality will display a rating. Virginia Quality contact information for your region is available at the following link Regional Contacts.

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