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KinderCare Education, LLC - Pump Road
1001 Pump Road
Henrico, VA 23238
(804) 740-0020

Current Inspector: Jennifer Moore (540) 430-0384

Inspection Date: Dec. 16, 2021

Complaint Related: No

Areas Reviewed:
8VAC20-780 ADMINISTRATION.
8VAC20-780 STAFF QUALIFICATIONS AND TRAINING.
8VAC20-780 Physical plant.
8VAC20-780 STAFFING AND SUPERVISION.
8VAC20-780 PROGRAMS.
8VAC20-780 Special care provisions and emergencies.
8VAC20-780 SPECIAL SERVICES.
8VAC20-770 Background Checks (22VAC40-191)
22.1 Early Childhood Care and Education

Technical Assistance:
n/a

Comments:
This inspection was conducted by licensing staff using an alternate remote protocol, including telephone contacts, documents review, interviews and a virtual tour of the program.

A monitoring inspection was initiated on 12/16/2021 and concluded on 01/18/2022. The assistant director was contacted by telephone and a virtual inspection was conducted. There were 67 children present with 15 staff supervising. The inspector reviewed compliance in the areas of administration, physical plant, staffing and supervision, programming, medication, special care and emergencies and nutrition. A total of five child records and five staff records were reviewed.

Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program.

*New requirements became effective on October 13, 2021. The facility has not yet fully complied with the following requirement: Tuberculosis screening requirements and orientation training requirements. The facility is to review the new requirements and work with their assigned inspector to ensure future compliance.

The provider's responses for the 'plan of correction' were not received as of 02/07/22 and will not appear on this Violation Notice.

Violations:
Standard #: 22.1-289.035-B-2
Description: Based on a review of five staff records and interview, the center did not ensure that two staff members obtained fingerprint results prior to hire.

Evidence: 1) The record for Staff #1, hired on 08/30/21, did not contain a fingerprint-based background check determination letter from the Office of Background Investigation prior to employment. 2) The record for Staff #5, hired on 12/27/21, did not contain a fingerprint-based background check determination letter from the Office of Background Investigation prior to employment. 3) During interview, a member of management confirmed the fingerprint-based background check results for Staff #1 and Staff #5 have not been received.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-770-60-C-2
Description: Based on a review of five staff records and interviews, the center did not ensure that two staff members had a central registry finding within 30 days of employment.

Evidence: 1) The record for Staff #1, hired on 08/30/21, did not contain the results of a central registry finding. 2) The results of the central registry finding in the record for Staff #2, hired on 12/02/21, was dated 01/12/22. 3) During interviews, a member of management confirmed the results of the central registry finding for Staff #1 and Staff #2 were not received within 30 days of employment. The records did not contain documentation of any further contact and the staff members had been continuously employed.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-70
Description: Based on a review of five staff records and interview, the center did not ensure that one record contained the required information.

Evidence: 1) The record for Staff #1, hired on 08/30/21, did not contain documentation that two or more references as to character and reputation as well as competency were checked before employment or volunteering. 2) The record for Staff #1 did not contain written documentation that the individual had orientation training. Staff #1 was hired prior to 10/13/21 and was required to have such documentation by the end of the first day of assuming job responsibilities. 3) During interview, a member of management reported there was no documentation on file to show that Staff #1 completed orientation training. 4) The record for Staff #1 did not contain a negative tuberculosis (TB) screening. Staff hired prior to 10/13/2021 were required to obtain TB results within 21 days of beginning employment and such documentation was to be retained in the staff record.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-280-B
Description: Based on observations during the virtual inspection and interview, the center did not ensure to keep hazardous substances such as cleaning materials in a locked place using a safe locking method that prevents access by children.

Evidence: 1) The inspector observed bottles of cleaning supplies in an unlocked cabinet in the Preschool classroom. 2) The inspector observed bottles of cleaning supplies in an unlocked cabinet in the Toddlers classroom. 3) The inspector observed bottles of cleaning supplies in an unlocked cabinet shared by the DPS A & B classrooms. 4) During interview, a member of management confirmed the cleaning supplies were in unlocked cabinets because the locks were broken. Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-510-F
Description: Based on a review of records, medications and interviews, the center did not ensure that one medication authorization was available to staff during the entire time it was effective for one out of three children.

Evidence: 1) A prescription medication was observed for Child #6 and no written parental authorization was present for this medication. 2) During interview, a member of management reported the written parental authorization for this medication was not present.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-510-P
Description: Based on a review of medications, records and interview, the center did not notify a parent after a medication authorization expired that the medication needed to be picked up within 14 days and did not dispose of the medication that was not picked up within the required time frame.


Evidence: 1) A medication authorization, for a nonprescription medication, was observed for Child #7. The center had written authorization from the child's parent to administer the medication, but the written authorization expired on 04/30/21. The medication was still on site at the time of inspection.

2) A medication authorization, for a nonprescription medication, was observed for Child #8. The center had written authorization from the child's parent to administer the medication, but the written authorization from the child's physician expired on 07/04/21. The medication was still on site at the time of inspection.

3) During interview, a member of management acknowledged the parents were not notified that the authorizations were expired and that the medications had not been properly disposed of. When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center by either dissolving the medication down the sink or flushing it down the toilet.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-550-D
Description: Based on a review of documents and interview, the center did not implement a monthly practice evacuation drill.

Evidence: 1) The licensing inspector observed the emergency drill log for the year 2021. An evacuation drill has not been documented since February 2021 2) During interview, a member of management reported there have been no monthly evacuation drills practiced since February 2021. The center shall implement a monthly practice evacuation drill.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-550-E
Description: Based on a review of documents and interview, the center did not practice shelter in place procedures a minimum of twice per year.

Evidence: 1) There were no shelter in place practice drills documented for the year 2021. 2) During interview, a member of management reported there have been no shelter in place drills practiced in 2021. Shelter in place procedures shall be practiced a minimum of twice per year.

Plan of Correction: Not available online. Contact Inspector for more information.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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