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Bright Ideas Enrichment Center
14330 Sommerville Court
Midlothian, VA 23113
(804) 897-9050

Current Inspector: Lynn Powers (804) 840-8260

Inspection Date: March 2, 2022

Complaint Related: Yes

Comments:
The licensing inspector conducted an unannounced complaint inspection in response to a complaint that was received by the licensing department on February 17, 2022 regarding allegations of inadequate supervision. The inspection was initiated on March 2, 2022 and completed on April 7, 2022. Additional information regarding the complaint was received on March 31, 2022. On March 2, 2022, the inspector was on site at the center from approximately 12:00pm to 2:00pm. On April 7, 2022, the inspector was on site at the center from approximately 4:30pm to 5:10pm. Interviews with administrators were completed, observations were made in the center, and documentation was reviewed.

The preponderance of the evidence gathered during the investigation supports the allegation; therefore, the complaint is determined to be valid. In addition to the original complaint, there were also violations found during the inspection regarding physical plant and operational responsibilities. See the violation notice for more details.
Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and return it to me within 5 business days from today. You will need to specify how the deficient practice will be or has been corrected. Just writing the word ?corrected? is not acceptable. Your plan of correction should contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only.
If you have any questions about this inspection, please contact the licensing inspector at (804) 929-3771.

Violations:
Standard #: 8VAC20-780-40-E
Complaint related: Yes
Description: Based on documentation review and interviews, the licensee failed to ensure that the center?s activities, services, and facilities are maintained in compliance with Child Day Center Licensing Standards, the center?s own policies and procedures that are required by these standards, and the terms of the current license issued by the department.
Evidence:
1. The center did not have procedures for identifying where attending children are at all times as required by standard 8VAC20-780-240.D.3. An incident occurred on 2/17/2022, when staff #1 was not able to identify where child #1 (Age 2 years) was for approximately 5-10 minutes.
2. Administrator #2 submitted the center?s updated employee handbook which did not have the policy referenced in standard 8VAC20-780-240.D.3. The handbook was updated August 2020. Administrator #2 stated that the center no longer had a written policy for identifying where attending children are at all times.

Plan of Correction: ? Operational Responsibilities Corrections:
1. New handbook includes all procedures for missing children and identifying where attending children are at all times. Corrected 2/21/2022
2. All teachers have received additional training on policies and procedures. Corrected 3/2/2022
3. New employees will receive extensive orientation training, which will include supervision training. Corrected 2/17/2022

? Operational Responsibilities Prevention: Corrected 2/17/2022
1. Regular child head count will be done in 15-minute intervals.
2. Directors #1 and #2 responsible for hourly classroom monitoring and head count.
3. Attendance sheet will be used to mark children in and out, who drops off and picks up, attendance sheets will be regularly checked to insure everyone is marked in and out.
a. Persons responsible
i. Directors #1 and #2
ii. All classroom teachers
iii. Bright Ideas Management

Standard #: 8VAC20-780-270-A
Complaint related: Yes
Description: Based on observation and interviews, the center did not ensure areas and equipment of the center outside, were maintained in a clean, safe, and operable condition.
Evidence:
On 03/02/2022, the licensing inspector conducted observations and two interviews at the center. The following was determined:
1. On 2/17/2022, there was a wooden board missing from the fence on the preschool playground which presented a supervision hazard. The missing wooden board was found under a parked bus in the center?s parking lot.
2. After an investigation was conducted by the center, it was determined that child was able to exit the playground through the missing part of the fence, toy blocks were found near the broken part of the fence, which were the exact toy blocks child #1 was seen playing with on the playground.
3. On 03/02/2022, the fence surrounding the center?s playgrounds had several areas with warped, sharp, splintered and deteriorating wood. There were several loose and warped boards where parts of the fence were not attached and secured.

Plan of Correction: ? Physical Plant Correction: Corrected 2/17/2022
1. Missing board replaced on 2/17/2022, the same day the board blew off due to early morning windstorm.
2. Entire fence inspected and repaired where needed.
3. New fence to be installed by June 30,2022. Corrected 6/30/2022

? Physical plant Prevention: Corrected 2/17/2022
1. Fence and all playground equipment checked daily for safety. (Playground safety checklist attached.)
2. Teachers required to report maintenance issues identified on the playground.
3. Director 2 performs evening inspection of all facilities and playgrounds prior to closing.
a. Persons responsible
i. Directors #1 and #2
ii. Classroom teachers
iii. Bright Ideas Management

Standard #: 8VAC20-780-340-A
Complaint related: Yes
Description: Based on interviews and a witness statement, the staff did not ensure the care, protection and guidance for a child they were supervising on 02/17/2022.
Evidence:
On 03/02/2022, the licensing inspector conducted interviews with Administrator #1 and Administrator #2 at the center. On 2/17/2022 and 3/31/2022 the inspector received written information from a witness. The following was determined:
1. Child #1 was two years old. Administrator #1 and administrator #2 stated that staff #1 was in charge of supervising child #1 and staff #1 did not see child #1 exit the playground.
2. Child # 1 was seen by a witness, ??wandering down the main road. He was lost and hysterical?, ?The boy was lost and frantic?.
3. Child #1 was found by a parent on the main road alone, approximately 200 feet away from the center.
4. The parent asked child #1 a few questions and determined that the child may possibly attend the center. The parent then put the child into their car and took them to the center where center administrator #1 confirmed that child #1 was missing from the center.
4. After an investigation was conducted by the center, it was determined that the child was able to exit the playground through a broken part of the fence. Blocks were found near the broken part of the fence, which were the exact blocks child #1 was seen playing with on the playground.

Plan of Correction: ? Care and Protection Correction:
1. Fence has been inspected and repaired temporarily and a new fence will be installed by June 30, 2022. Corrected 6/30/2022
2. All playgrounds checked every morning by A.M Supervisor. Corrected 2/17/2022
3. Child head count taken as children leave the playground. Corrected 2/18/2022

? Care and protection prevention:
1. Walkie Talkies being used by teachers and directors to insure immediate communication. Corrected 2/18/2022
2. Orientation and regular staff meetings held to review childcare protection procedures. Corrected 2/17/2022
3. Directors #1 and #2 will closely monitor classrooms to ensure safety and child protection
a. Persons responsible
i. Directions #1 and #2
ii. All classroom teachers

Standard #: 8VAC20-780-340-F
Complaint related: Yes
Description: Based on interviews and a witness statement, the center failed to ensure that children under 10 years of age are always within actual sight and sound supervision of staff.
Evidence:
On 03/02/2022, the licensing inspector conducted interviews with Administrator #1 and Administrator #2 at the center. On 2/17/2022 and 3/31/2022 the inspector received written information from a witness. The following was determined:
1. On 2/17/2022, child #1 (Age 2 years) exited the center?s preschool playground alone, through the fence and entered the front parking area of the center, at approximately 10:20am. Staff #1 was supervising a group of 8 two year old children on the playground. Staff #1 did not notice child #1 leave the playground.
2. Child #1 was found around 10:30am by a parent driving to drop their children off at the center.

Plan of Correction: ? Supervision Correction: Corrected 2/17/2022
1. Parents immediately notified by phone and in person
2. Parents were understanding about the opening in the fence that occurred the morning 2/17/22 during a bad windstorm
3. Employee immediately terminated

? Supervision Prevention:
1. on March 2, 2022 and extensive mandatory staff meeting was held to train ?active supervision?. Enclosed is the entire training outline. Corrected 3/2/2022
2. All playgrounds are checked every morning by A.M Supervisor. Corrected 2/17/2022
3. Walkie talkies are now in use for each classroom to insure quick, and easy communication with directors. Corrected 2/18/2022
4. Name to Face sheet implemented to ensure regular checks when leaving classroom, entering playground, leaving playground and entering classroom. Corrected 2/17/2022
a. Persons responsible
i. Directors #1 and #2
ii. All teachers

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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