VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Childtime Learning Centers - Memory Lane
10300 Memory Lane
Chesterfield, VA 23832
(804) 796-7990

Current Inspector: Lauren Bickford (540) 280-0742

Inspection Date: May 13, 2022

Complaint Related: No

Areas Reviewed:

8VAC20-780 STAFF QUALIFICATIONS AND TRAINING. 8VAC20-780 STAFFING AND SUPERVISION.

Comments:

An unannounced monitoring inspection was initiated on 5/13/2022 and concluded on 5/23/2022 in response to a self-reported incident that the Department received on 5/10/2022 regarding inadequate supervision. The inspector was on site on 5/13/2022 from 9:44 am-11:16 am and 5/18/2022 from 9:30 am-10:00 am. Interviews with staff were completed, observations were made in the center, and documentation was reviewed. The inspector completed additional interviews remotely via telephone. The preponderance of the evidence gathered during the investigation validates the self-reported incident of inadequate supervision. Violations were cited regarding supervision and care and protection. See the violation notice for more details. Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and return it to me within 5 business days from today. You will need to specify how the deficient practice will be or has been corrected. Just writing the word ?corrected? is not acceptable. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventative measures. Please do not use staff names; list staff by positions only.

Violations:

Standard #:	22VAC40-185-340-A
Description:	Based on review of documentation, video review and interview, the center did not ensure that when staff are supervising children, they shall always ensure their care, protection and guidance. Evidence: 1. On 5/9/2022, child #1 (DOE: 1/10/2022) pushed open an unsecured door in the infant classroom and entered a playground area. After child #1 was observed entering the playground, Teacher #1 (DOH: 3/28/2022) noticed that the door was not secure when another child was playing by the door and she heard clicking noises. She moved the child and pulled the door completely shut, leaving child #1 locked outside. Teacher #2 (DOH: 11/6/2019) noticed that child #1 was missing and brought it to teacher #1?s attention. After searching the classroom, teacher #1 opened the back door to the playground and found child #1 outside. It was determined through video that the child was unsupervised outside for approximately 18 minutes. 2. Administration acknowledged that the door was not secure which resulted in the child?s unsupervised separation from her caregivers.
Plan of Correction:	All staff have been met with and retrained on more frequent head counts and ensuring complete closure and latch of door. The infant door has been inspected and serviced. We had the latching closure mechanism replaced. Door latches upon each closure. Signage to ensure and check the full latch has been placed on door.
Standard #:	22VAC40-185-340-F
Description:	Based on review of documentation, video review and interview, the center did not ensure that children under 10 years of age were always within actual sight and sound supervision of staff. Evidence: 1. On 5/9/2022, it was determined that child #1 (13 months old) was not within sight and sound of a staff member for approximately 18 minutes when the child left the classroom and entered the playground through an unsecured door. 2. Administration acknowledged in writing on 5/17/2022 that the staff members failed to comply with safety policies by ensuring to properly supervise a child by ensuring direct line of sight, auditory awareness, or knowledge of the physical proximity of the child.
Plan of Correction:	Staff will complete face to name checks more frequently at this time. Doing a complete headcount every 15 minutes. Continue to log checks on face to name document.