VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Heaven Sent Child Care, LLC
4897 Finlay Street
Richmond, VA 23231
(804) 562-0634

Current Inspector: Cindy Horne (804) 297-4469

Inspection Date: May 19, 2022

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies. 8VAC20-780 Special Services. 8VAC20-770 Background Checks (8VAC20-770) 22.1 Background Checks Code, Carbon Monoxide

Comments:

A renewal inspection was conducted on 5/19/2022 with the center owner and center staff. There were 23 children present, ranging in ages from 2 months to 5 years, with 3 staff supervising. The inspector reviewed compliance in the areas of administration, physical plant, staffing and supervision, programming, medication, special care and emergencies and nutrition. A total of 5 child records and 3 new staff records were reviewed. Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program. Please call me if you have any questions at 804-381-8487 or e-mail tara.barton@doe.virginia.gov

Violations:

Standard #:	22.1-289.035-B-2
Description:	Based on review of 4 staff files, the facility failed to obtain fingerprint results prior to employment for each staff as required. Evidence: Staff 1 (date of hire 5/10/2021) did not have fingerprint results until 6/07/2021.
Plan of Correction:	Staff members were on site training. We do have protocol in place with HR to ensure background check is back before staff start.
Standard #:	8VAC20-780-160-A
Description:	Based on review of 4 staff files, the facility failed to obtain documentation of a tuberculosis test or screening prior to coming into contact with children. Evidence: Staff 2 (date of hire 4/8/2022) did not have documentation of a tuberculosis test or screening.
Plan of Correction:	We provided copy of TB test for both staff members while licensing was on site.
Standard #:	8VAC20-780-270-A
Description:	Based on observation, the facility failed to maintain all areas in a safe and clean condition. Evidence: a stationary plastic play car on the playground was filled with mulch and standing water. The "muck" was several inches deep.
Plan of Correction:	It had just rained and we have ground maintenance. He was on schedule to fix.
Standard #:	8VAC20-780-270-D
Description:	Based on observation and interview, the facility did not ensure that fans or other cooling systems shall be used when the temperature of inside areas occupied by children exceeds 80 degrees F. Evidence: The temperature outside was 82 degrees F. The air conditioner system was not operating properly. The owner and center staff stated that the facility does not have direct access to the air conditioning system as it is controlled by other rental units in the strip mall. There was one fan running in the infant room, but it was still warm.
Plan of Correction:	We did have fans on site. Landlord was alerted and they are installing individual room units to assist.
Standard #:	8VAC20-780-280-B
Description:	Based on observation and interview, the facility did not ensure that hazardous substances, such as cleaning materials, be kept in a locked place that prevents access to children. Evidence: the infant room had a bottle of bleach water in an unlocked cabinet under the changing table. The preschool children were observed using the bathroom off the kitchen. The cabinet in the kitchen that houses cleaning supplies was unlocked. The teacher stated that this is the bathroom that they use because she can?t open the bathroom doors in the hallway.
Plan of Correction:	Cleaning table has a lock on it. Will revisit with staff to ensure they lock items back up after diapering. Locks are placed on cleaning items in the kitchen.
Standard #:	8VAC20-780-330-B
Description:	Based on observation, the facility failed to maintain required resilient surfacing in fall zones on the playground. Evidence: the mulch in the fall zones measured around two inches rather than the required six inches.
Plan of Correction:	Our equipment does not require mulch. Our equipment is less than four feet tall.
Standard #:	8VAC20-780-350-B-1
Description:	Based on observation and staff interview, the facility failed to maintain the required ratio of 1 staff for every four infants aged birth up to 16 months. Evidence: On 5/29/2022, there were 8 children, ages 2 months to 22 months, with one staff person from at least 10:00 a.m. to 12 noon. Staff stated that she was often alone in the classroom in the mornings. A second staff person arrived around 12 noon. At that time, there were 9 infants with two staff.
Plan of Correction:	Teacher was running late. She did arrive while licensing was still conducting inspection. We do have ads out to hire overflow staff.
Standard #:	8VAC20-780-350-B-2
Description:	Based on observation, the facility failed to maintain the required ratio of 1 staff for every five toddlers aged 16 months up to 24 months. Classroom #2 had one staff person alone with 7 children ages 22 months to 2 years old.
Plan of Correction:	Teacher was running late. She did arrive while licensing was still conducting the inspection.
Standard #:	8VAC20-780-530-A
Description:	Based on observation and review of staff records, the facility failed to have one person with current first aid and CPR in each grouping of children. Evidence: Staff C was alone with 3 infants from 10:00 a.m. to 12 noon, but did not have documentation of first aid and CPR certification.
Plan of Correction:	We have more than 3 staff members with CPR. Late arriving staff have CPR and MAT training. Dispute this - we have 30 days to get new staff certified.
Standard #:	8VAC20-780-570-B
Description:	Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: There was a 2 month old child in classroom #1 who was in an infant bouncer seat with a bottle that was propped by a blanket.
Plan of Correction:	Child was the child of a staff member. Did ad vise staff that standards apply to their children as well.