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Heaven Sent Child Care, LLC
4897 Finlay Street
Richmond, VA 23231
(804) 562-0634

Current Inspector: Tara Barton (804) 381-8487

Inspection Date: Feb. 22, 2022

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs
8VAC20-780 Special Services.

Comments:
This inspection was conducted by licensing staff using an alternate remote protocol and an on-site visit.
A complaint was received on 2/21/2022 regarding ratios and infant care.
The inspection was initiated on 2/22/2022 and concluded on 5/19/2022.
The evidence gathered during the investigation confirmed non-compliance with standards or law and violations were documented on the violation notice issued to the program.
Please call me if you have any questions at 804-381-8487 or e-mail tara.barton@doe.virginia.gov.

Violations:
Standard #: 8VAC20-780-350-B-1
Complaint related: Yes
Description: Based on observation and interview, the facility failed to maintain the required ratio of 1 staff for every four infants aged birth up to 16 months. Evidence: On 2/18/2022, there were 5 infants alone with one staff person for 25 minutes.

Plan of Correction: Staff member was running late and did arrive.

Standard #: 8VAC20-780-370-5
Complaint related: Yes
Description: Based on observation, the facility failed to provide awake infants a change in play space at least every 30 minutes. Evidence: on 2/18/2022, three infants were in bouncer seats or in chairs at the table from 9:20 a.m. to 10:44 a.m.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-570-B
Complaint related: Yes
Description: Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: On 2/18/2022, 3 infants were fed in an infant bouncer seat with a bottle that was propped by a blanket.

Plan of Correction: Child was child of Staff member.

Standard #: 8VAC20-780-570-B
Complaint related: Yes
Description: Based on observation, the facility did not ensure that infants who cannot hold their own bottles shall be held when fed and that bottles should not be propped. Evidence: On 2/18/2022, 3 infants were fed in an infant bouncer seat with a bottle that was propped by a blanket.

Plan of Correction: It is in our standards and training that children need to be rotated. Will revisit.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

Virginia Quality is a voluntary quality rating and improvement system for early care and education facilities serving children ages birth through pre-K. To find programs participating in Virginia Quality, click here.

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