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Criss Cross Childcare, LLC
6220 Portsmouth Blvd
Portsmouth, VA 23701
(757) 956-6425

Current Inspector: Adrianna Walden (757) 404-2487

Inspection Date: Feb. 23, 2024

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-770 Background Checks (8VAC20-770)
20 Access to minor?s records
22.1 Background Checks Code, Carbon Monoxide
63.2 Child Abuse & Neglect

A renewal inspection was conducted on 02/23/2024. A tour of the facility was conducted, in addition to a record review and interviews with staff. The Inspector reviewed both children?s and staff records, along with any requested program records submitted by the facility to determine if required documentation was complete. Information gathered during the inspection determined non-compliance(s) with applicable standards or law and violations were documented on the violation notice issued to the program.

Standard #: 8VAC20-770-60-C-2
Description: (Repeat Violation) Based on observation the center did not ensure all staff had the required background checks.
Staff #1, hired 10/14/2019 did not have documentation of the results of a central registry check.

Plan of Correction: The incorrect background check was sent by mistake. A search of the central registry check will be sent by this week.

Standard #: 8VAC20-780-160-A
Description: Based on a record review, the center did not ensure that each staff member had documentation of a negative tuberculosis screening.

Staff #1 (hired 10/14/2019) did not have documentation of having a tuberculosis screening in the record.

Plan of Correction: Staff #1 will sent to get an updated tuberculosis screening and/or test.

Standard #: 8VAC20-780-60-A
Description: Based on a record review the center did not ensure all required information was kept for each enrolled child.
Child #1 and #2 did not have documentation of a work phone number for both parents.

Plan of Correction: Work phone numbers will be obtained from the child's parents and documented in the record.

Standard #: 8VAC20-780-270-A
Description: Based on observation, the center did not ensure that all areas and equipment of the center, were maintained in a safe condition.

1. In the 2nd preschool room on the right there was a colorful shelf that was not secured, posing a tipping hazard.
2. In the same room there was a large green that was buckled, posing a tripping hazard.
2. The green rug in the 2nd preschool room on the right

Plan of Correction: The rug has been flattened out and shelf secured.

Standard #: 8VAC20-780-350-C
Description: Based on observation the center did not ensure when children are in ongoing mixed age groups, the staff-to-children ratio and group size applicable to the youngest child in the group shall apply to the entire group.

The center had 18 children ranging in age from 2-4 years-old in one class with 2 staff members. The youngest child in the group was 2 years-old. The ratio for 2 year-old children is 1 staff member for every 8 children.

Plan of Correction: A staff member call-out that morning , leaving the center out-of-ratio. A third staff was contacted to fill-in for the third staff member. The situation was resolved once the third staff arrived.

Standard #: 8VAC20-780-410-2
Description: Based on observation the center did not ensure children were not enclosed in a small space in which they could not exit freely.

Three 2 year-old children were observed in high chairs, however, were not eating. They were in a room with a group of children watching television for approximately 75 minute.

Plan of Correction: The owner has called an all staff meeting to discuss the use of high chairs, television and strategies for when there is an emergency or staff call-out.

Standard #: 8VAC20-780-560-G
Description: Based on observation, the center did not ensure that when food is brought from home, the food container was clearly dated.

1. Four lunchboxes belonging to children were not clearly labeled with the date.

Plan of Correction: The center uses tags on all food items brought from home. This was an oversight and staff forgot to check them as they came in that day.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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