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Children's Castle Early Learning Center
3743 Challenger Avenue
Roanoke, VA 24012
(540) 977-1282

Current Inspector: James R Basham (804) 588-2370

Inspection Date: April 23, 2024 and April 24, 2023

Complaint Related: Yes

Areas Reviewed:
8VAC20 780 Staff Qualifications and Training.
8VAC20 780 Physical Plant.
8VAC20 780 Staffing and Supervision.
8VAC20 780 Programs.
8VAC20 780 Special Care Provisions and Emergencies
8VAC20 780 Special Services.

An unannounced complaint investigation was begun on 4/23/2024 in response to a complaint received 4/22/2024. Classrooms and outdoor play areas were observed. Staff training records were reviewed. There was evidence to support one element of the complaint. The complaint is valid.

Information gathered during the inspection determined non-compliance with applicable standards or law and violations were documented on the violation notice issued to the program.

Standard #: 8VAC20-780-570-B
Complaint related: No
Description: Based on observation, the staff at the center failed to hold a bottle- fed infant while the infant was being fed.

Child 1 was semi-reclined in an infant chair on the floor, and a staff person was giving the child a bottle. Per Staff 1, Child 1 is unable to hold their own bottle.

Plan of Correction: Not available online. Contact Inspector for more information.

Standard #: 8VAC20-780-570-E
Complaint related: Yes

Based on observation, the center failed to have prepared infant formula labeled with dates.

The bottles of prepared formula in the refrigerator had children?s names, but no dates.

Plan of Correction: Not available online. Contact Inspector for more information.


A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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