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KinderCare Education LLC at North Blacksburg
844 University City Blvd
Blacksburg, VA 24060
(540) 418-4963

Current Inspector: Julia Kimbrough (804) 921-7596

Inspection Date: July 26, 2024

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Staffing and Supervision

Comments:
An unannounced inspection was initiated on 7/26/24 and completed on 7/26/24 in response to a complaint received by the licensing office on 7/24/24 relating to allegations of ratios not being met. This inspection included document review, tour of the facility, interviews, and observations.

The preponderance of evidence gathered during the investigation supports the allegation(s); therefore, the complaint is determined to be valid. Information gathered during the inspection determined noncompliance with applicable standards or law and the violations are documented on the violation notice issued to the program.

Violations:
Standard #: 8VAC20-780-350-B-1
Complaint related: Yes
Description: The staff to child ratio for children, whenever they are in care, birth-16 months of age shall be 1 staff to 4 children.
Interviews with staff confirmed that on 7/26/2024 there was only 1 staff member with 6 children in the infant room for approximately 1 hour, between 7:00-8:00am.

Plan of Correction: The ratio was corrected when the 2nd staff member arrived. We are in the process of hiring additional staff, and 1 new staff will be starting the last week of July 2024. We are also limiting the number of children allowed to attend each day (as of 7/26/24) to maintain ratios until we can be fully staffed.

Standard #: 8VAC20-780-350-B-2
Complaint related: Yes
Description: The staff to child ratio, whenever children are in care, shall be 1 staff to 5 toddlers (16-24 months).
Staff interviews confirmed that on 7/24/24 there were 7 toddlers with 1 staff, all day, in the toddler room.

Plan of Correction: We are in the process of hiring additional staff, and 1 new staff will be starting the last week of July 2024. We are also limiting the number of children allowed to attend each day (as of 7/26/24) to maintain ratios until we can be fully staffed.

Standard #: 8VAC20-780-350-C
Complaint related: Yes
Description: When children are in ongoing mixed age groups, the staff-to-children ratio and group size applicable to the youngest child in the group shall apply to the entire group.
Staff interviews confirmed that on 7/25/24 there was a mixed age grouping of 16 month-3 year old's in one classroom for the day. There were 16 children with 2 staff. The required ratio was 1 staff to 5 children, and the allowed group size for that class was 15 children. Ratio and group size was not met this day as required.

Plan of Correction: The ratio was corrected when the 2nd staff member arrived. We are in the process of hiring additional staff, and 1 new staff will be starting the last week of July 2024. We are also limiting the number of children allowed to attend each day (as of 7/26/24) to maintain ratios until we can be fully staffed.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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