VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Smiling Faces Learning Academy
6646 E Virginia Beach Blvd
Norfolk, VA 23502
(757) 240-9231

Current Inspector: Rene Old (757) 404-1784

Inspection Date: Jan. 15, 2025

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-820 THE LICENSING PROCESS. 8VAC20-770 Background Checks (8VAC20-770) 20 Access to minor?s records 22.1 Background Checks Code, Carbon Monoxide 63.2 Child Abuse & Neglect

Technical Assistance:

The following was reviewed with the program director: *Certificate of Occupancy and the terms of the license. *Risk Assessment. *Written polices required by the CDC standards. *Safe sleep. *Standard 430.L - Infant walkers shall not be used. *Standard 570.I - A one-day's emergency supply of disposable bottles, nipples, and commercial formulas appropriate for the children in care shall be maintained at the center. *Standard 330.F - A shady area shall be provided on playgrounds during the months of June, July, and August. *Background check requirements for staff. *Locking up of chemicals in the diaper changing area. *Requirements for testing potable water for lead.

Comments:

An announced, on-site initial inspection was initiated on 01/15/2025 and completed on 01/15/2025. The on-site inspection began at 10:33 am and ended at 2:00 pm. The inspector reviewed compliance in the areas listed above. There were no children present as the facility is not yet open. The inspector reviewed 2 children's records on-site and 3 staff records on-site. The inspection included: *Document Review *Tour of the Facility *Interviews *Observations *Measurement Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program.

Violations:

Standard #:	8VAC20-780-40-I
Description:	The center shall develop written procedures for injury prevention. Written policies submitted lack written procedures for injury prevention.
Plan of Correction:	The program director stated that an injury prevention plan will be written for the facility.
Standard #:	8VAC20-780-40-K
Description:	The center shall develop written procedures for prevention of shaken baby syndrome or abusive head trauma, including coping with crying babies, safe sleeping practices, and sudden infant death syndrome awareness. Written policies submitted did not include procedures for prevention of shaken baby syndrome or abusive head trauma, including coping with crying babies, safe sleeping practices, and sudden infant death syndrome awareness.
Plan of Correction:	The program director stated that all parent and staff policies will be revised and updated.
Standard #:	8VAC20-780-40-N
Description:	The center shall develop written playground safety procedures which shall include all of the required elements. The written playground safety plan lacked written procedures for method of maintaining resilient surface.
Plan of Correction:	The program director stated that procedures for maintaining resilient surfacing will be added to the playground safety plan.
Standard #:	8VAC20-780-240-C
Description:	Orientation training for staff shall included all required written policies and procedures. The staff handbook lacked the following written policies required for staff orientation training: a. Recognizing child abuse and neglect. b. Confidential treatment of personal information about children in care and their families. c. Emergency preparedness to include violence at a child care facility.
Plan of Correction:	The program director stated that all parent and staff policies will be revised and updated.
Standard #:	8VAC20-780-240-D
Description:	The facility lacked required written policies for staff. The staff handbook lacked the following required policies and procedures: a. Procedures for supervising a child who may arrive after scheduled classes or activities. b. Procedures to confirm absence of a child when child is scheduled to arrive from another program. c. Procedures for identifying where attending children are at all times. d. Procedures for action in case of lost or missing children, ill or injured children, medical emergencies, and general emergencies. e. Policy for any administration of medication,
Plan of Correction:	The program director stated that all parent and staff policies will be revised and updated.
Standard #:	8VAC20-780-270-A
Description:	Areas and equipment of the center, inside and outside, shall be maintained in a safe condition. Storage units in all classrooms were not secured creating a toppling hazard. An area of eroded soil on the outdoor play area is a trip hazard. The ground of the outdoor play area is covered with gum balls.
Plan of Correction:	The program director stated that all shelving units will be secured and the area of recessed soil will be filled in. Additionally, the gum balls will be raked/removed by lawn care contractor.
Standard #:	8VAC20-780-330-B
Description:	Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards. Fall zones shall be under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles. Fall zones are defined as the area underneath and surrounding equipment that requires a resilient surface. A fall zone shall encompass sufficient area to include the child's trajectory in the event of a fall while the equipment is in use. There was no resilient surfacing underneath and surrounding the merry-go-round and metal play structure with slide placed on the outdoor playground.
Plan of Correction:	The program director stated that resilient surfacing will be added under and surrounding outdoor equipment to include required fall zones.
Standard #:	8VAC20-780-350-F
Description:	The center shall develop and implement a written policy and procedure that describes how the center will ensure that each group of children receives care by consistent staff or team of staff members. Written policies for the center lacked a consistent care policy for care of children by staff.
Plan of Correction:	The program director stated that all parent and staff policies will be revised and updated.
Standard #:	8VAC20-780-420-A
Description:	The facility shall have written policies for parents which shall include all of the required elements. The written parent policies lacked the following required information: a. The center's philosophy and any religious affiliation. b. The center's policy regarding any medication or medical procedures that will be given. c. Description of established lines of authority for staff. d. Policy for reported suspected child abuse. e. The appropriate general daily schedule for the age of the enrolling child. f. Discipline policies including acceptable and unacceptable discipline measurea.
Plan of Correction:	The program director stated that all parent and staff policies will be revised and updated.
Standard #:	8VAC20-780-550-B
Description:	The emergency preparedness plan shall contain all procedural components. The written lockdown plan for the facility lacked continuity of operations to ensure that essential functions are maintained during an emergency.
Plan of Correction:	The program director stated that all parent and staff policies will be revised and updated.