VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Heart n Hand Early Learning Center
75 Hampton Boulevard
Suites D & E
Christiansburg, VA 24073
(540) 382-1085

Current Inspector: Julia Kimbrough (804) 921-7596

Inspection Date: Jan. 30, 2025

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration 8VAC20-780 Staff Qualifications and Training 8VAC20-780 Physical Plant 8VAC20-780 Staffing and Supervision 8VAC20-780 Programs 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services 8VAC20-820 THE LICENSE 8VAC20-770 Background Checks (8VAC20-770) 20 Access to minor?s records 22.1 Background Checks Code, Carbon Monoxide 63.2 Child Abuse & Neglect 8VAC20-790 Subsidy Regulations During the inspection, the inspector reviewed the areas listed above to include standards found out of compliance during the previous inspection. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.

Comments:

An unannounced, on-site monitoring inspection was initiated on 1/30/25 and completed on 1/30/25. The on-site inspection began at 9:15am and ended at 11:20am. The inspector reviewed compliance in the areas listed above. There were 34 children present and 8 staff. The inspector reviewed 5 children?s records and 5 staff records on-site. This inspection included document review, tour of the facility, and observations. Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program.

Violations:

Standard #:	22.1-289.035-B-1
Description:	There was no sworn disclosure statement on file for staff #2 who was hired 4 months ago and has actively been working with the children since hire.
Plan of Correction:	The staff member will immediately complete the sworn statement.
Standard #:	22.1-289.035-B-2
Description:	There was no finger print results letter on file for staff #3 who was hired 4 months ago and has been actively working with the children since hire.
Plan of Correction:	The fingerprint letter will be printed and placed in the file.
Standard #:	22.1-289.035-B-3
Description:	There was no Central Registry letter on file for staff #1 and #3 who were hired 4 months ago and have been actively working since hire.
Plan of Correction:	The central registry letters will be printed and placed in the file.
Standard #:	8VAC20-780-140-A
Description:	There was no completed physical in the record of child #5 who was enrolled 3 months ago and has been receiving care.
Plan of Correction:	Another copy of the physical will be obtained and placed in the file.
Standard #:	8VAC20-780-160-A
Description:	There were no tuberculosis testing statements on file for staff #1, #2, and #3 who were hired 4 months ago and have been actively working with the children since hire.
Plan of Correction:	TB results will be located and placed in the file.
Standard #:	8VAC20-780-60-A
Description:	There was only 1 of the required 2 emergency contacts documented in the file of child #2 who was enrolled 4 months ago and has been receiving care.
Plan of Correction:	The second emergency contact will be obtained from the parent and documented in the child's file.
Standard #:	8VAC20-780-70
Description:	There were no references or proof of education on file for staff #1, #2, and #3 who were hired 4 months ago and have been actively working with the children. There was no proof of education on file for staff #4 who was hired over 8 months ago and has been actively working with the children.
Plan of Correction:	The proof of education and completed references will be located and placed in the files.
Standard #:	8VAC20-780-550-E
Description:	Documentation showed that there was only 1 of the 2 required shelter-in-place drills conducted in 2024.
Plan of Correction:	The date of the last shelter drill for 2024 will be documented on the drill sheet.