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Haygood KinderCare #300940
4621 Crossborough Rd.
Virginia beach, VA 23455
(757) 499-9343

Current Inspector: Heather Harrell (757) 334-4329

Inspection Date: Dec. 17, 2024

Complaint Related: Yes

Areas Reviewed:
8VAC20-780 Administration.
8VAC20-780 Staff Qualifications and Training.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies

During the inspection, the inspector reviewed the areas listed above. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.

Technical Assistance:
The following areas were discussed with center management during the course of the investigation: ratios, supervision during classroom transitions and behavior guidance.

Comments:
An unannounced inspection was initiated on 12/17/24 and completed on 3/4/25 in response to a complaint received by the licensing office on 10/3/24 relating to allegations in the area of children's injuries. Additional complaints were received on 10/4/24 and 11/7/24 related to allegations in the areas of staffing and supervision and behavior guidance. The inspector reviewed 1 children's record on-site on 2/26/25. This inspection included document review, a tour of the facility, interviews and observations. The preponderance of evidence gathered during the investigation supports the allegation related to children's injuries; therefore, the complaint is determined to be valid. Information gathered during the inspection determined non-compliance with applicable standards or law, and the violations are documented on the violation notice issued to the program.

Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five business days from today, which will be the close of business on 4/28/25. A POC submitted after this date will not appear on the public website.

Violations:
Standard #: 8VAC20-780-550-P
Complaint related: Yes
Description: The center shall maintain a written record of children?s serious and minor injuries which shall contain all required information, to include how the parent was notified, time the parent was notified and future action to prevent recurrence of the injury. Twenty-six out of thirty-five injury reports reviewed did not include all the required information.

Plan of Correction: The center responded with the following: Effective immediately, all staff will be retrained on the proper way to document all incident/accident reports. Center management will review and sign off on each incident/accident report prior to being given to a parent. Center management will check incident/accident reports daily at closing to ensure the time parent was notified and parent signatures are completed before filing reports. Center management will do a monthly audit of all incident/accident reports to ensure completion.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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