Childtime Learning Centers - Memory Lane
10300 Memory Lane
Chesterfield, VA 23832
(804) 796-7990
Current Inspector: Lauren Bickford (540) 280-0742
Inspection Date: June 3, 2025
Complaint Related: Yes
- Areas Reviewed:
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8VAC20-780 Administration.
8VAC20-780 Physical Plant.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
During the inspection, the inspector reviewed the areas listed above. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.
- Comments:
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An unannounced inspection was initiated on 06/03/2025 and completed on 06/06/2025 in response to a complaint received by the licensing office on 05/13/2025 relating to allegations of behavioral guidance and forbidden action. The inspector reviewed one child?s record and one staff record on-site. This inspection included document review, tour of the facility, and interviews.
The preponderance of evidence gathered during the investigation supports part of the allegation; therefore, the complaint is determined to be valid. Information gathered during the inspection determined non-compliance with applicable standards or law and the violations are documented on the violation notice issued to the program.
Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 07/21/2025. A POC submitted after this date will not appear on the public website.
- Violations:
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Standard #: 8VAC20-780-400-B Complaint related: No Description: Repeat Violation:
Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts.
On 05/07/2025, Staff #1 made child #1, age six years, help unclog a toilet after toileting. Staff #1 had child #1 put gloves on to help clear material from the toilet. Staff #1 stated they saw it as a teaching opportunity for child #1.Plan of Correction: Staff #1 was immediately placed on administrative leave until the investigation was completed. Management has conducted a retraining at our staff meeting on 5/29/25, of VDOE's regulations and LCG's policy on positive guidance and redirection. Management will continue to have ongoing monthly training on positive guidance and redirection.
Disclaimer:
A compliance history is in no way a rating for a facility.
The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.
