VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Greenbrier Family YMCA
1033 Greenbrier Parkway
Chesapeake, VA 23320
(757) 547-9622

Current Inspector: Adrianna Walden (757) 404-2487

Inspection Date: July 30, 2025

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-820 THE LICENSING PROCESS. 8VAC20-820 HEARINGS PROCEDURES. 8VAC20-770 Background Checks (8VAC20-770) 20 Access to minor?s records 22.1 Background Checks Code, Carbon Monoxide 63.2 Child Abuse & Neglect

Technical Assistance:

The following was discussed with the program director and the Child Health and Safety Director. 8VAC20-780-(6)-460-B Swimming and wading activities; staff and supervision It is recommended that the center has a plan to ensure that each of the 3 areas of the outside pool (the splash pad, the pool deck and the pool) are adequately supervised and ratios are maintained. To be counted in the overall ratio of the group, the staff in the pool must be able to also see and hear the children in the splash pad and pool deck 8VAC20-780-550-P Procedures for Emergencies When completing injury reports or other incidents, it is important to include the names of all staff that were present to include any lifeguards or other personnel of the program. The requirement to document "Any future action to prevent recurrence of the injury" on an injury report is to help staff reflect on what may have been done different that could've prevented the injury. This may require analyzing the circumstances and environment in which the injury occurred.

Comments:

An unannounced monitoring inspection was initiated on 07/30/2025 and completed on 08/27/2025. The inspection included a self-reported incident that was received by the licensing office on 07/17/2025 relating to allegations in the area of supervision. The on-site inspection began at 11:55am and ended at 1:45pm. The inspector reviewed compliance in the areas listed above. This inspection included: document review, tour of the facility, interviews, observations and measurements.There were 120 children present. The inspector reviewed 5 children?s records and 6 staff records. Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program.

Violations:

Standard #:	8VAC20-780-190-A
Description:	Program directors are to meet one of four required qualifications. Program Director, Staff D did not have written documentation that he met the requirements of a program director
Plan of Correction:	The requirements have since been documented of the program director in their file.
Standard #:	8VAC20-780-340-F
Description:	Children under 10 years of age always shall be within actual sight and sound supervision of staff. 1. On 07/16/2025 while on the pool deck an 8 year-old child #1 chipped 3 teeth after running into another child. Neither Staff A, B or C, whom were responsible for supervising the children were unaware that a child #1 was injured. 2. On 07/30/2025 9 year-old child #4 was in the outside play area with no actual sight or sound supervision of staff.
Plan of Correction:	Staff was retrained on supervision expectations. Staff will ensure children are always within sight and sound, with the exception of restroom use, which will be in sound supervision
Standard #:	8VAC20-780-400-A
Description:	In order to promote the child's physical, intellectual, emotional, and social wellbeing and growth, staff shall interact with the child and one another to provide needed help, comfort, support. When guiding the behavior of children, staff did not use positive redirection, rather only used commands and directives in a harsh and abrupt tone toward the children.
Plan of Correction:	Staff have been re-trained on behavior management and redirection techniques
Standard #:	8VAC20-780-480-C
Description:	When swimming, staff shall have a system for accounting for all children in the water. On 07/16/2025 Staff did not have a system for accounting for all the children in the water when an 8 year-old child chipped 3 teeth while participating in swimming activities by the pool. Staff nor management were able to explain verbally or provide written procedures for a system used for accounting for all children in the water.
Plan of Correction:	A system has been implemented to ensure the location of where children are in the pool area.
Standard #:	8VAC20-780-550-P
Description:	The center shall maintain a written record of children's serious and minor injuries and include all required components. The injury report dated 07/16/2025 involving an 8 year-old child #1, whom chipped 3 teeth while in care, did not include the names of the staff or life guard who were present at the time of the injury or how it was treated.
Plan of Correction:	Staff have been retrained on completing injury reports, including to ensure the names of all staff, including lifeguards.