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Natural Steps Child Development Center
64 Toby Way
Palmyra, VA 22963
(434) 589-5891

Current Inspector: Kelly Campbell (540) 309-2494

Inspection Date: July 29, 2025

Complaint Related: No

Areas Reviewed:
8VAC20-780 Administration.
20 Access to minor?s records
8VAC20-780 Staff Qualifications and Training.
22.1 Early Childhood Care and Education
8VAC20-780 Physical Plant.
8VAC20-780 Staffing and Supervision.
8VAC20-780 Programs.
8VAC20-780 Special Care Provisions and Emergencies
8VAC20-780 Special Services.
8VAC20-770 Background Checks



During the inspection, the inspector reviewed the areas listed above. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed.

Comments:
An unannounced, on-site monitoring inspection was initiated on 07/29/2025 and completed on 08/05/2025. The on-site inspection began at 10:50 AM and ended at 1:15 PM. The inspector reviewed compliance in the areas listed above. There were 101 children present and 27 staff. The inspector reviewed 8 children?s records, 8 staff on-site. This inspection included document review, tour of the facility and interviews.

Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program.

Violations:
Standard #: 8VAC20-780-80-A
Description: For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

At approximately 11:00 a.m. on 07/29/2025, in at least 5 of the 13 classrooms, the written attendance was not completed with any child present.

Plan of Correction: In the future the staff will ensure that the attendance is completed as it occurs. Directors will monitor.

Standard #: 8VAC20-780-270-A
Description: The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition.

The exterior door to the playground had a bent locking plate. The bent piece of medal was accessible to children as they entered the playground.

Plan of Correction: The administration will have the door fixed and will monitor.

Standard #: 8VAC20-780-340-F
Description: Children under 10 years of age shall always be within actual sight and sound supervision of staff.

During the inspection, a six-year-old was unsupervised walking from the school age classroom down the hall to the preschool classroom.

Plan of Correction: During the inspection the staff was reminded and will be reminded once again during the next training.

Disclaimer:

A compliance history is in no way a rating for a facility.

The online compliance history includes only information after July 1, 2003. In addition, the online compliance history includes information regarding adverse actions that may be the subject of a pending appeal. An adverse action is not final until a provider has exhausted or waived all due process rights. For compliance history prior to July 1, 2003, or information regarding the status of pending adverse actions, please contact the Licensing Inspector listed in the facility's information. The Virginia Department of Social Services (VDSS) is not responsible for any errors in or omissions from the compliance history information.

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