VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Childtime Learning Centers - Memory Lane
10300 Memory Lane
Chesterfield, VA 23832
(804) 796-7990

Current Inspector: Lauren Bickford (540) 280-0742

Inspection Date: Aug. 19, 2025

Complaint Related: No

Areas Reviewed:

8VAC20-790 Introduction 8VAC20-790 Administration 8VAC20-790 Staff Qualifications & Training 8VAC20-790 Physical Plant 8VAC20-790 Staffing & Supervision 8VAC20-790 Programs 8VAC20-790 Special Care Provisions & Emergencies 8VAC20-790 Special Services 8VAC20-780 Administration. 20 Access to minor?s records 8VAC20-780 Staff Qualifications and Training. 22.1 Early Childhood Care and Education 8VAC20-780 Physical Plant. 63.2 Child Abuse & Neglect 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 THE LICENSE. 8VAC20-820 THE LICENSING PROCESS. 8VAC20-820 HEARINGS PROCEDURES. 8VAC20-770 Background Checks During the inspection, the inspector reviewed the areas listed above to include standards found out of compliance during the previous inspection. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.

Comments:

An unannounced, on-site monitoring inspection was initiated on 08/19/2025 and completed on 08/19/2025. The on-site inspection began at 9:20am and ended at 12:53pm. The inspector reviewed compliance in the areas listed above. There were 59 children present and 12 staff. The inspector reviewed six children?s records and six staff records on-site. This inspection included document review, tour of the facility, interviews, and observations. Information gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program. Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the violation will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 08/28/2025. A POC submitted after this date will not appear on the public website.

Violations:

Standard #:	22.1-289.035-A
Description:	The center is required to have employees undergo a background check every five years. The most recent central registry check for staff #6 was overdue by eight months The most recent sworn statement for staff #6 was overdue by 10 months. The most recent criminal background check for staff #6 was overdue by nine months.
Plan of Correction:	Management will monitor file compliance by utilizing a tracking workbook. Management will monitor monthly for updates needed.
Standard #:	8VAC20-780-130-A
Description:	The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Child #2 had an immunization dated seven weeks after first date of attendance.
Plan of Correction:	Moving forward management will require all families to have all required paperwork on file before the child's first day of attendance.
Standard #:	8VAC20-780-130-E
Description:	The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Child #2, under the age of two years, did not have an updated immunization record in file. An updated immunization record was due 6 months ago.
Plan of Correction:	The parent of child #2 provided an updated signed physical and immunization record on 8/27/25. Management will monitor file compliance by utilizing a tracking workbook. Management will monitor monthly for updates needed.
Standard #:	8VAC20-780-140-A
Description:	Each child shall have a physical examination by or under the direction of a physician before the child's attendance or within 30 days after the first day of attendance. Child #2 had a physical dated seven weeks after first date of attendance.
Plan of Correction:	Moving forward management will require all families to have all required paperwork on file before the child's first day of attendance.
Standard #:	8VAC20-780-150-B
Description:	Each report shall include the date of the physical examination and dates immunizations were received and shall be signed by a physician, his designee, or an official of a local health department. Child #2 did not have a physician?s signature, his designee or an official of a local health department for the physical and immunization.
Plan of Correction:	The parent of child #2 provided an updated signed physical and immunization record on 8/27/25. Moving forward management will require all families to have all required paperwork on file before the child's first day of attendance.
Standard #:	8VAC20-780-160-C
Description:	A tuberculosis (TB) screening is required every two years from the last screening. Staff #4 updated screening was due five months ago. The updated screenings have not yet been completed.
Plan of Correction:	Management will monitor file compliance by utilizing a tracking workbook. Management will monitor monthly for updates needed.
Standard #:	8VAC20-780-60-A
Description:	Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain all required information. Child #5, enrolled for over one year, did not have two emergency contacts listed if a parent cannot be reached.
Plan of Correction:	The parent of child #5 provided two emergency contacts at pick up on 8/19/25. Moving forward management will require all families to have all required paperwork on file before the child's first day of attendance.
Standard #:	8VAC20-780-70
Description:	The following staff records shall be kept for each staff person that contains all required information. Staff #4, who has been actively working at the center for the past two years, did not have documentation of program lead qualifications. Staff #5, who has been employed for seven days, did not have completed reference verifications prior to date of employment.
Plan of Correction:	Staff #4 has provided documentation of program lead qualifications. Staff #5 reference verifications were completed 8/19/25. Moving forward management will require new hires to have all required paperwork on file before their first day of employment.
Standard #:	8VAC20-780-270-A
Description:	Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. In classroom #5 there was chipping paint from the windowsill. On the preschool/school age playground, the swing set had chipping paint, exposing rusted bars.
Plan of Correction:	A work order has been put in for the swing set and chipped paint from the windowsill in classroom #5. Management will complete daily classrooms and playground observations to maintain a clean and safe center.
Standard #:	8VAC20-780-490-E
Description:	When any surface has been contaminated with body fluids, it shall be cleaned and sanitized. On 08/19/2025 during observations, a child threw up on the floor in classroom #3. The body fluids were disposed of, but the area on the floor was not cleaned and sanitized. Children were observed sitting on the floor near the contaminated area.
Plan of Correction:	Management held a staff meeting on 8/20/25 and provided additional training on how to properly clean and sanitize when body fluids are present. Management will include ongoing training regarding sanitation and cleanliness during monthly staff meetings.
Standard #:	8VAC20-780-550-K
Description:	The center shall prepare a document containing local emergency contact information, potential shelters, hospitals, evacuation routes, etc., that pertain to each site frequently visited or of routes frequently driven by center staff for center business such as field trips or pick up or drop off of children to or from schools etc. This document must be kept in vehicles that centers use to transport children to and from the center. Documentation was not available at the time of inspection for vehicle #1 and vehicle #2. Vehicles are used to transport children to and from school.
Plan of Correction:	Bus binders have been updated with local emergency contact information, potential shelters, hospitals and evacuation routes. Binders will be kept in the bus.
Standard #:	8VAC20-780-550-P
Description:	The center shall maintain a written record of children's serious and minor injuries in which entries are made on the day of occurrence that contains future action to prevent recurrence. Three out of five injury reports from 2025 were viewed that were missing future action to prevent recurrence.
Plan of Correction:	Management will thoroughly review all incident reports to ensure they are complete with all required information including future action to prevent recurrence.