VIRGINIA DEPARTMENT OF SOCIAL SERVICES

Hampton Roads Community Action Program, Inc.-Mallory
331 Big Bethel Road
Hampton, VA 23666
(757) 224-6056

Current Inspector: Christine Mahan (757) 404-0568

Inspection Date: Dec. 10, 2025

Complaint Related: No

Areas Reviewed:

8VAC20-780 Administration. 8VAC20-780 Staff Qualifications and Training. 8VAC20-780 Physical Plant. 8VAC20-780 Staffing and Supervision. 8VAC20-780 Programs. 8VAC20-780 Special Care Provisions and Emergencies 8VAC20-780 Special Services. 8VAC20-820 The License. 8VAC20-820 The Licensing Process. 8VAC20-820 Hearing Procedures. 8VAC20-770 Background Checks 20 Access to minors records 22.1 Early Childhood Care and Education 63.2 Child Abuse & Neglect During the inspection, the inspector reviewed the areas listed above to include standards found out of compliance during the previous inspection. Unless otherwise noted as a violation within this inspection report, the provider was in compliance with the standards reviewed. If there were any serious injuries or fatalities related to a violation, the details will be included in the description of the violation.

Technical Assistance:

Discussed in detail standards relating to playground equipment and surfacing (8VAC20-780-330. Play areas). The playground was not inspected due to inclement weather.

Comments:

An unannounced, on-site monitoring inspection was initiated on 12-10-2025 and completed 12-11-2025. The on-site inspection began at 9:35am and ended at 12:15pm. The inspector reviewed compliance in the areas listed above. There were 86 children present and 12 staff. The inspector reviewed 9 children?s records on site and 9 staff records at the corporate office on 12-11-2025. This inspection included document review, tour of the facility, interviews and observations. nformation gathered during the inspection determined non-compliance with applicable standards or law, and violations are documented on the violation notice issued to the program. Please complete the plan of correction (POC) and date to be corrected sections for each violation cited on the violation notice. Specify how the deficient practice will be or has been corrected. Submit your POC within five (5) business days from today, which will be the close of business on 12-22-2025. A POC submitted after this date will not appear on the public website.

Violations:

Standard #:	8VAC20-780-60-A
Description:	Repeat Violation Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the required information. 1.The record for Child #2 did not include the home phone number or address for one parent listed. 2.The record for Child #3 did not include the home address for one parent listed or the address for one emergency contact listed. 3.The record for Child #5 did not include the home phone number for one parent listed or the address for one emergency contact listed.
Plan of Correction:	Each children record will contain the required information and updated as needed
Standard #:	8VAC20-780-70
Description:	Staff records for each person shall include all required items. The record for Staff #9 did not include documentation to demonstrate they possess the experience required by the job position. Staff #9 is designated as the program director.
Plan of Correction:	Each program director will complete the required qualifications that is needed in order to be the program director.
Standard #:	8VAC20-780-80-A
Description:	Repeat Violation For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. The attendance for Room B listed 12 children in attendance and 13 children were present.
Plan of Correction:	Attendance will be taken daily and updated throughout the day
Standard #:	8VAC20-780-270-A
Description:	The areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. Unsafe conditions shall include, but not be limited to, splintered, cracked or otherwise deteriorating wood; chipped or peeling paint; visible cracks, bending or warping, rusting or breakage of any equipment; head entrapment hazards; and protruding nails, bolts or other components that could entangle clothing or snag skin. In room A there was a section of metal near the handwashing sink that has areas of rust and chipping and peeling paint and an area on the wall near the entrance to the bathroom has chipping and peeling paint.
Plan of Correction:	Appropriate staff will make sure that each building is kept in a clean and safe condition.